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See what your neighbors are saying about their experience with Covenant Plumbing. 

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See What Your Neighbors Are Saying!

As a locally owned & operated plumbing and drain cleaning company serving Bloomington-Normal, Illinois, we take pride on providing a world-class, personalized experience for all of our valued customers. 

Covenant Plumbing
Excellent
Covenant Plumbing
4.9
Based on 871 reviews
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David C.
Quick determination of the problem(s), prompt estimates and then both problems fixed.
John H.
Covenant was very responsive to my needs. Customer Service was very friendly and informative. The Technicians arrived on time, very competent and professional.
Scott M.
We've used Covenant multiple times and they are fantastic. First, you call and get a real person. Amanda is super friendly and helpful! Then they keep you up to date via email and text. A text with some info about the tech coming to your house along with a picture is a great touch. Finally, the techs are knowledgeable, friendly, and willing to share what is happening. The whole experience is 5 star worthy.
Barbara G.
Very friendly, prompt and thorough
Sheri L.
I really like the professionalism of the technicians that were sent to do the drain camera. They explained very thorough what we were seeing on their camera.
Michael S.
Fair price with excellent customer service and quality of work. But equally important, you won't mind letting these good people into your home. A+
B B.
We recently had a water/sewer related emergency in our basement that caused a lot of damage and needed to be addressed immediately. Covenant Plumbing responded to our call within an hour or two, corrected the cause of the backup & helped us locate a business that does cleanup & remediation of the damage. Cameron, one of their plumbers (as well as other employees), served as our primary contact & was so very helpful in addressing our problems.Since then we have needed to replace/repair other plumbing fixtures & contacted Covenant Plumbing to do the work. As before, they responded quickly & accommodated the dates we requested work to be done. We asked specifically for Cameron to do the plumbing since he had been so professional & helpful before & we were very happy with the results.We highly recommend Covenant Plumbing & will continue to use them (& to ask for Cameron) for any of our plumbing needs.Betty & Gary Beatty
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David C.
1728088762
Quick determination of the problem(s), prompt estimates and then both problems fixed.
John H.
1728052279
Covenant was very responsive to my needs. Customer Service was very friendly and informative. The Technicians arrived on time, very competent and professional.
Scott M.
1727894120
We've used Covenant multiple times and they are fantastic. First, you call and get a real person. Amanda is super friendly and helpful! Then they keep you up to date via email and text. A text with some info about the tech coming to your house along with a picture is a great touch. Finally, the techs are knowledgeable, friendly, and willing to share what is happening. The whole experience is 5 star worthy.
Barbara G.
1727810941
Very friendly, prompt and thorough
Sheri L.
1727797749
I really like the professionalism of the technicians that were sent to do the drain camera. They explained very thorough what we were seeing on their camera.
Michael S.
1727472201
Fair price with excellent customer service and quality of work. But equally important, you won't mind letting these good people into your home. A+
B B.
1727468393
We recently had a water/sewer related emergency in our basement that caused a lot of damage and needed to be addressed immediately. Covenant Plumbing responded to our call within an hour or two, corrected the cause of the backup & helped us locate a business that does cleanup & remediation of the damage. Cameron, one of their plumbers (as well as other employees), served as our primary contact & was so very helpful in addressing our problems.Since then we have needed to replace/repair other plumbing fixtures & contacted Covenant Plumbing to do the work. As before, they responded quickly & accommodated the dates we requested work to be done. We asked specifically for Cameron to do the plumbing since he had been so professional & helpful before & we were very happy with the results.We highly recommend Covenant Plumbing & will continue to use them (& to ask for Cameron) for any of our plumbing needs.Betty & Gary Beatty
Ken S.
1727121269
Found Covenant Plumbing online. Called them for a non-emergency issue and requested a service call at 3:30 on a Friday afternoon for my Mother in law. Scheduled for the following Monday afternoon. Received a text Monday morning asking if ok to come early. Of course. It was a easy fix. Colton and his partner (sorry, didn't catch his name) were great. Speedy service, fair pricing and good advice. Couldn't ask for any better. Thank you!!!
Kevin H.
1727105481
Came in as planned and did decent work. Very friendly.
David B.
1726512269
Covenant did a wonderful job installing a new gas line for a dryer. The service technician was timely and friendly, thoroughly explaining the process all along the way. I would highly recommend their services.
Cindy G.
1726262456
Called Amanda and she fixed me right up. So greatful and the plumber did a fantastic and quick job. Great experience!! I would highly recommend them.
Scott & Theresa L.
1726165003
Water heater replacement project. Scheduled for install very easily and quickly. Technicians Shane and Chris were great! Answered all of my questions and did a great job on the install. When they left, the area they worked in was cleaner than when they started. Everyone I dealt with at Covenant was friendly and knowledgeable. Thx for the great experience!
Maribel R.
1726087016
Betty H.
1725982268
Jeremy and Ben were here to do some heating and plumbing jobs for me. They were both AWESOME!! I've done business with Covenant now for probably 6 years. This company is wonderful, they are efficient, friendly and knowledgeable. I recommend them highly. They are quick to get here and on time.
Brian O.
1725660626
They did a marvelous job! Cameron was very polite and professional! Also very patient with my questions.
Ray R.
1725565633
Very professional, friendly and thorough. Explained the process in detail and made sure everything worked as it should. Very pleased and will definitely use Covenant again.
Sandra L.
1725389900
Shane installed a whole house filter in my basement last Wednesday. On Friday, I saw that there was water under the filter and along the wall. I mistakenly assumed that the filter was leaking. It was the Friday afternoon before Labor Day, and when I called, they said they couldn’t come to check it until Tuesday. I asked if they didn’t have any emergency appointments, and she said, yes, they would get in touch with Shane and send him over. Almost immediately after I hung up, Shane was at my door. He immediately found the source of the problem, and it had nothing to do with his installation. A drain near the place the filter had been installed was plugged, and the water from the air conditioner was backing up. Shane removed the drain cover, got his snake drill, and opened the drain so that the water all went down. He was actually on his way home to leave for a weekend vacation, but he took the time to come and solve my problem, even though it was not caused by him or the filter he installed. Best of all, he did not charge me for this service. What great customer service!
Guang J.
1725048396
Jacob H.
1725046489
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the manufacturer to get a full unit replacement at no cost to me. I happily recommend Covenant to anyone with plumbing needs.
nicholas J.
1724958683
Amazing service, 10 out of 10, Jordan is a great plumber and a cool guy!
Thor O.
1724951827
richard D.
1724444037
They fixed the problem & were reasonably priced. The plumber was very congenital.
Lisa B.
1724437761
Excellent service!
Plumbing E.
1724429337
Absolutely thrilled with the service I received from Covenant Plumbing! From the start, their professionalism and attention to detail were evident. They installed my toilet, water heater, and garbage disposal with such efficiency and precision—it’s clear they really know their stuff.A special shout-out to Lori, who was amazing throughout the entire process. Her expertise and friendly demeanor made everything so smooth and stress-free. Lori went above and beyond to ensure all my needs were met and answered all my questions with patience and clarity.What really stood out was their commitment to customer satisfaction. The team was friendly, punctual, and dedicated to making sure everything was perfect. I’m also excited to be a preferred partner now; it’s a testament to the trust and respect they build with their clients.If you’re looking for top-notch plumbing services, look no further. Covenant Plumbing has earned my highest recommendation—truly deserving of a five-star rating!
C. D.
1724238372
I don’t think I can say enough good things about my experience with Covenant Plumbing. The person who answered my first call was so upbeat and helpful and was able to schedule service for the next day. WOW! The appointment was originally scheduled within a 3 hour window so I was home in plenty of time. As it turns out one of their technicians was available before my appointment. They contacted me to ask if that was ok and it was. They told me the name of their technician and gave me a little background on this fellow: his name-Shane-years of experience, etc. He arrived shortly after that communication. He was polite and friendly. He put on shoe covers and went right to work. He confirmed the problem was just what I thought it was and quoted a price for my approval before beginning. He made the repair quickly and checked his work. I could not be more pleased. The cost of the repair was reasonable. Shane is just outstanding and he is now my go-to guy for any plumbing issues. Thank you, Shane and thank you Covenant Plumbing!! Too bad I can’t give you more than 5 stars!
Judith J.
1724090284
Covenant plumbing.Was the pleasure to work with? They were on time courteous and took care to put on Covers on their feet. To keep the house clean, the work was done perfectly and I'm very happy with the results.
Jay R.
1723745719
Dave B.
1723735690
I have used Covenant Plumbing three times and have always been impressed with the Techs and their work. Very satisfied.Most impressive-when I call, they actually answer, and set me up with an appointment. Don’t find that kind of responsiveness in the service industry much today! I’ll continue to use Covenant and recommend them to anyone.D. Burke, Bloomington
BJ S.
1723578844
Shane from Covenant Plumbing was awesome! Quickly identified the issue with water pressure and provided a couple of repair options. Came to the home same day as my call. I’m so glad we found a plumber who we trust and is so knowledgeable and professional.
Karen Lorack M.
1723490939
Dayton and Chris were pleasant and easy to work with.
Robert W.
1723478352
Anthony T.
1723230818
Dayton and Chris went out of their way to ensure I was satisfied with the dishwasher installation. I want to enlist those two guys on my next plumbing job!
Douglas R.
1723154636
Jordan did a great job listening to our issues and explaining how he would address each of our needs. We had some tricky installs (dishwasher and bathroom faucet replacements) and he tackled them all like a champ. Very personable, knowledgeable, and respectful. We would love to have him again for any future needs!
Whitney L.
1723138042
Consummate professionals with amazing customer service. HIGHLY recommend!
Rachel M.
1723068162
Always great, respectful service. Shane is great at what he does and we are thankful.
Worawan W.
1722909610
Sarah R.
1722640905
This was the first time I have used Covenant Plumbing and I will definitely make them my first choice from now on. The communication from their office was great. Jordan was very professional, kept us updated on everything he was doing, and was very clear on pricing. When a follow-up appointment was needed (no fault of theirs), they were sure to be there the next business day. Would definitely recommend!
Nancy B.
1722338006
When it comes to plumbing needs, we count on Covenant to provide that service. They always do quality work. Suggest you give them a try.
shankar b
1722282896
Excellent service
Greg S.
1722030140
The Covenant team was on-time, professional, polite, performed quality work, explained everything! Great work!
Erin M.
1722023765
Had a new toilet installed. Darren was very courteous, polite, knowledgeable, and efficient at his job. Very clear on pricing up front. No hidden fees or surprises in the end. Would highly recommend Covenant!
Marlon W.
1722017652
They were very prompt in showing up for the service call, and very professional and courteous in their response. Highly recommend their services.
Arabella A.
1721942588
Excellent service. I would highly recommend Covenant Plumbing to anyone. The service person Jordan was very friendly and helpful. Very reasonably priced.-Shelby
Ryan D.
1721851944
Fast, easy, great experience overall
Lynn F.
1721844283
John C.
1721781663
Excellent service!!!
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