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Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Covenant Plumbing

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Covenant Plumbing nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Covenant Plumbing will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

Tanja L.
1712934870
Jason W.
1712871394
Luke M.
1712850495
Great service, fast repair of a toilet.
david W.
1712844823
Excellent service, thank you.
Samantha N.
1712766339
Covenant plumbing was prompt, professional, and did a beautiful job replacing the shower faucets. They also installed a water filtration system for the house, which was definitely needed. As always, their work is the highest quality, and we look forward to enjoying it for years to come.
Lisa C.
1712178827
Prompt courteous service. Was able to repair without leaving and coming back.
Gabriel S.
1712086383
clarisse S.
1712083761
The plumbers arrived on time and completed a kitchen sink drain and seal job carefully and efficiently right then. Appreciated their down to earth suggestions and viewpoints! P
Jay C. P.
1711985373
Samantha K.
1711735342
As always, Covenant did a fantastic job. Prompt, efficient, affordable.
Amanda H.
1711584230
Trevor B.
1711579011
As much as I can love a plumbing service, I love Covenant. My technician Jordan was polite and thorough. Thank you Covenant!
Paula C.
1711378221
Dayton and Colton were extremely professional, and knowledgeable. Friendly and efficient service.
DICK S.
1711046478
JEREMY WAS JUST AT OUR HOUSE TO REPLACE THE GAS VALVE ON OUR GAS DRYER. HE WAS VERY POLITE AND FRIENDLY. HE WORKED QUICKLY. THIS WAS OUR FIRST TIME USING COVENANT HEATING AND COLLING. WE. ARE VERY HAPPLY WITH THE SEVICE THAT WE RECEIVED. WOULD CALL COVENANT AGAIN.
MILDRED G.
1711045840
I am very pleased with the service I received. I was impressed with Cameron who was friendly, knowledgeable and professional. He was efficient and repaired my toilet in a timely manner. Cameron provided me info about the repairs I received today and info for future services with a quote if I decide to replace my outdated toilet which I am considering. Thanks, Cameron @ Covenant Plumbing.
Jeanette F.
1710959532
Briana
1710878590
I’ve used Covenant Plumbing twice now, Amanda in office is so kind and goes above and beyond in ensuring good communication. Every technician has been amazing, I’ve dealt with a host of issues after buying an old home and they’ve always been transparent and done excellent work. Very trustworthy, I wouldn’t go anywhere else!
A. Claire P.
1710777905
Timely and courteous. Definitely recommend for plumbing needs.
Theodore R.
1710517107
Reasonable price And competent work. I recommend.
Duane F.
1710345460
Covalent is a great family based company. I called last night and they were on the job first thing this morning. Jordan was professional, super to work with and grateful for our business! We love these guys!
John E.
1710260210
Jordan was very easy to talk with and knowledgeable of his products and service. He gave us options to meet our budget and left a quote on our email. Enjoyed our visit with him.
Doug N.
1710183904
Excellent service already have them coming back to fix more I was waiting on. Dayton was very friendly and tidy.
Larry M.
1710176705
Martha S.
1709591758
Wonderful experience!! Cameron was very nice and thorough!
Ann F.
1709316067
I have had two experiences with Covenant. I am out of town and set up appointments for my Mom’s house. It was very easy and smooth. They keep in communication and did a great job. Friendliness counts to me and they were a 10/10!
Tricia
1709051724
Tech Darren R. Was knowledgeable, & professional. 10/10 Recommend Covenant Plumbing
Katie R.
1708981523
The guys did a wonderful job of clearing both my drains that were backed up. They were very helpful and professional, I will be using Covenant from now on.
John M.
1708711643
The crew that came out really went above and beyond in identifying and repairing the issue with our sump line. Their extra diligence found not only one problem, but another more severe issue further down that could have turned into a much larger problem, had they not caught it.We have nothing but good things to say about our various experiences (current and previous) with Covenant. Thorough, professional and skilled all around!
RUTH K.
1708640164
Delayne and his son were very professional and friendly. Delay e quickly identified the problem with our garbage disposal and since it was under warranty, replaced the disposal with same make and model. They completed the job quickly and efficiently. Highly recommend Covenant Plumbing!!
Jack K.
1708565036
Well done professional visit. Did a thorough job of looking at plumbing condition of the household.
shawn H.
1708529939
Tech was polite, and very competent and was done with the job very rapidly! Great experience! I recommend Covenant to anyone needing plumbing work.
Herbert S.
1708394988
Amy M.
1708022886
Cameron was friendly, professional, helpful, and came out quickly.
Jackie S.
1707854374
My repairman was great. Conscientious and professional. Price was a bit high to replace a faucet, but I have a yearlong warranty!
Renee P.
1707777064
Jordan was great!!! As a homeowner, I try to complete small DIY projects myself. Jordan took a look at the work that I’d done to make sure it was complete and proceeded to repair a fill valve that I didn’t care to tackle, lol. He was great and even explained to me the steps to take if I should have any future concerns. Definitely keeping their number in my contacts of preferred plumber :)
Audrey E.
1707772047
Very fast, efficient and friendly.
Jodi D.
1707761943
The staff at Covenant are always so professional and helpful! I am so appreciative of each of them!
Corie R.
1707753900
Very polite and knowledgeable. I had them over to clear a sink drain. He was quick but thorough and also recommended a maintenance solution to pour in the drain on a monthly as a preventative .
Peg W.
1707429631
Dayton solved our problem and was very professional. He was so pleasant and knowledgeable. Thank you!
Mike B.
1707347049
Great response time. Messaged them late at night and they were here next day. Knowledgeable on what needed done to replace water heater, and felt their advised options were professional. Highly recommend.
Dan S.
1707341773
Shane was easy to work with. Explained how the new RO system would be installed and where the new filters would be placed in the basement. Went over the pricing of each item to be installed, including the garbage disposal unit. Nice to have someone willing to take the time and effort to go over all the details with the customer!!
coachhome
1707169730
Darren R was very helpful and stuck with me even when the replacement job went sideways. I am so grateful to have this leaky sink behind me.
Autumn G.
1706735234
ruth D.
1706650953
Cameron came promptly and addressed my concerns by giving me a free quote on a new water softener.
Kenneth S.
1706646163
Tom S.
1706568733
Melissa R.
1706559554
Another great service visit from Covenant!! Excellent customer service from the initial call, scheduling of service, and technician visit. I appreciated how they listened to the issue, took time to investigate, and offered a variety of options. Highly recommended and will use again. Thank you!!
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