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Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Covenant Plumbing

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Covenant Plumbing nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Covenant Plumbing will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

John C.
1721781663
Excellent service!!!
Joe G.
1721756298
Wonderful work done by Brandon. You guys do great work as always!
Maggie H
1721743934
We had a water spot that needed checked out. I called Monday, they were here Tuesday morning and solved the problem and fixed it within 45 minutes or less. Jordan was kind and helpful. I will definitely use them again if needed and recommend their service.I would also say, the text before with the service persons photo was awesome. I knew who to expect and when.
Ethan E.
1721318419
Cherian M.
1721143322
Robert B.
1721077367
Very professional service, diagnostic and repair. Colton showed on-time to repair our leaking toilet. He was very professional and polite. Got the job completed in a timely manner. I highly recommend Colton and Covenant Plumbing Sevice.
joni B.
1721076758
These guys are fantastic! We detected a leak in the water heater late in the evening called the follow morning and were at my house within hours. Our water heater needed replaced and the job was done by 11:00 that morning. Very prompt, courteus and clean. Thank you so much for your great service!
Truman W.
1720890036
Know the guy who owns the place. Made a bench and a stand for my family on top of giving me tips for plumbing. Great guy
Jeff T.
1720820188
Shyvonne C.
1720805917
This was our first experience with Covenant Plumbing. We were impressed with them being able to send a technician so quickly. Cameron was our tech and he did an excellent job. He was courteous, efficient and explained everything to us. They definitely provided 5 star service!
Josh J.
1720638664
Scheduled easily online, great communication over text from their team! Showed up on-time and were ready to replace our disposal! Quick and friendly! Highly recommend!
Marc B.
1720634055
From the initial phone call to the final handshake after the dishwasher was installed the service was excellent! Explained everything that they were going to do and why and followed through. The job was done quickly however they still paid attention to the details and we are very happy.Of course you never know what will happen down the road however we feel confident that Covenant will have our back. Highly recommended.
Cynthia W.
1720567354
I have had reason to use three different plumbing companies in Bloomington area. Covenant Plumbing has been the best! All of the technicians have been helpful. As they work they explain what's taking place and exactly how much it's going to cost if I choose to have something fixed. They're all very pleasant and respectful of my home and belongings as they work. And they always clean up as they go! I won't call anybody but them if I should need a plumber again. The office staff has also always been Pleasant and helpful. I don't hesitate to give all the people I've come in contact with and the company as a whole five stars!
Will F.
1720552918
Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!
Ann H.
1720544445
My work was completed very efficiently in a very timely manner. The technician was very professional and friendly. Would highly recommend Covenant Plumbing.
Lone W.
1720121913
Excellent service!
Jacquie C.
1720035091
Super happy with this company. Everyone was very kind and helpful. Fast response time, good work and reasonable pricing. I will definitely use them again.
Andrew F.
1719948205
Great service. Friendly technicians!
David K.
1719938666
Jordan was awesome and did a fantastic job installing our hot water heater! I highly recommend him and Covenant.
Mike E.
1719429872
Arrived on time. Fixed the problem for a reasonable amount. Shane the technician was professional and friendly. Would use them again.
Chad
1718992312
They have always been very wuick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
10valleybassin F
1718910998
Very pleasant and very professional work. I would definitely recommend.
Julie M.
1718900233
These folks are courteous, customer focused and prompt. Attention to detail is also top notch.
Matt T.
1718742265
Nupur K.
1718707703
I highly recommend Covenant and especially Cameron for their exceptional plumbing services. They delivered top-notch work, and I will definitely call them for any future plumbing needs.They were prompt in their response and provided a clear, detailed quote for the job. Scheduling the appointment was easy, and they were very accommodating to my availability.Thank you, Covenant Plumbing and Cameron, for a job well done!
Justin A.
1718658155
I have used Covenant Plumbing for a basement reno and for a service call for a water leak. Prompt, courteous and honest service all around.
Mike M.
1718417988
Our water heater went bad and leaked all over our basement floor. We called Covenant Plumbing as a new customer. They came within 30 minutes and replaced our water heater with a new one the same day. They were very helpful, professional, knowledgable, and I highly recommend them!!!
J Scott F.
1718399819
Judy E.
1718391510
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly.Had an emergency water heater installed this morning
Kimberly T.
1718313161
Shane came out and finished a major repair with the highest professionalism. I will definitely be using Covenant Plumbing again in the future, and I will be recommending them to my friends and family.
Moon B.
1718202139
Our plumber arrived right on time and made the process easy and simple!
Lois C.
1718158135
Cameron quickly found the source of the leak I saw on the basement floor. The 22 year old toilet in the main bathroom needed to be replaced. Cameron was kind enough to show me a few different affordable options. He and his assistant were professional, courteous, and neat. I would highly recommend Covenant Plumbing If you looking for a reliable plumbing company.
ali K.
1717697295
Shane and Dayton were both so prompt and courteous! Very professionalAnd got the job done. Very pleased!
Brent A.
1717526818
Daren did a great job. Will be using them in the future!
David D.
1717455116
Had a clogged drain in my basement - they were able to come out next day and fix it in a couple hours for a fair price.
Patty N.
1717438485
As always we received excellent work from Covenant Plumbing. Arrived on time, got the work done in a timely manner without rushing through it and cleaned up after. I highly recommend Covenant Plumbing.
Lorraine G
1717107992
Covenant has completed 3 jobs for me, all done very professionally by very friendly technicians. Thank you!
Gregory L.
1717001034
Darren didn't take long enough as I wanted a longer lunch! Great service and finished product.
Mary Fox C.
1716994564
Excellent service! Came out quickly, fixed my drain issue, and the techs were professional and polite. Highly recommend.
Wanda W.
1716908109
Update 5/28. Shane M did an excellent job explaining the issue! This is a great company.Miles F was very professional and courteous. He fixed everything that I needed and showed me what was broken. I did have a problem with my hot water after Miles left, so I called the company and they sent Cameron L right away. Cameron identified the issue and fixed the issue. This company did an excellent job. The price was a little high, plus the quality and guarantee is worth it. Please use this company for your plumbing needs.
Marcia M.
1716491682
Excellent and positive experience. Knowledgeable.
Steve B.
1716406309
I had a water leak and Covenant Plumbing came right out to fix the problem. The plumber was very professional and was respectful of our home. (Wore booties to protect the floors) I will have them again when I need a plumber. Thanks
Deepak S.
1716393219
Matt W.
1716320160
Incredibly friendly staff that does quality work. Very happy with a gas line installation for a pool heater. Extra star for the embrace of technology ( texting, online scheduling, iPad photos of work done)
Sarah B.
1716302180
Very pleased with the knowledge, professionalism, and friendly personnel at Covenant Plumbing.
lily C.
1716225987
Very responsive a professionsl.
CPHarding
1716037922
I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!And recently…….Covenant did their annual inspection (a great bonus they provide) and found a few issues that needed repair. Jordan (a former Marine) found the problems …. did the repairs and even replaced a faulty toilet in just a few hours. Once again, I could not be happier with Covenant Plumbing. They are my plumbers!
Josh K.
1715964707
Cameron was very professional, fast, and effective. He also was very patient running me through my options! Thanks again! Highly recommend. Within 3 hours of my hot water heater breaking they came and had it replaced!
Debra E.
1715822167
Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!
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