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Published March 26, 2024

When Do You Call A Licensed Plumber For A Sump Pump Repair? | Normal, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
When Do You Call A Licensed Plumber For A Sump Pump Repair? | Normal, IL

Do you have a basement? You need to install a sump pump to prevent basement flooding. A sump pump is a device that’s usually submersible and it moves water away from your home, saving your house from catastrophic water damage. If you live in an area prone to getting storms, contact a plumber in Normal, IL today for a sump pump installation. If you have an efficient or malfunctioning sump pump, contact us for a sump pump repair.

Signs You Need to Get Your Unit Repaired

What are signs it’s time to call a plumber for a sump pump repair? Below are some issues you may encounter with your sump pump. Get in touch with us immediately for assistance:

Incorrect Installation

You know there are issues with installation when the sump pump either doesn’t work efficiently or doesn’t work at all. This is why we recommend hiring a licensed plumber only to install the unit and avoid problems. Otherwise, you may end up calling a plumber for a costly sump pump repair. And imagine if you don’t notice the problem right away and there’s a coming storm. When the sump pump malfunctions, you will end up with a flooded basement. If you’re planning to install a new unit, contact Covenant Plumbing so that our plumbers can help you install your new unit.

Power Failure

You don’t necessarily need sump pump repair when there’s a power failure. If there are issues with its electrical components, we suggest calling an electrician. Also, power outages are common during a storm so try to get backup batteries to ensure your sump pump still works even when there’s a power interruption.

We also recommend you invest in a surge protection device as power surges can also damage the unit. Get in touch with a professional today if you have problems with your sump pump; our plumbers can take care of repairs, installations or inspections.

Blocked Pumps and Drainage Parts

It’s important to properly maintain your sump pump to avoid costly sump pump repair or basement flooding. One of the most common issues you’ll have to encounter are clogged pumps. When they’re blocked, your unit won’t be able to extract the water from the sump pit. You’ll end up with a flooded basement if you don’t address the problem. Get in touch with a plumber immediately to help you correct it.

The discharge lines must also be inspected regularly to avoid clogging and other blockages or your unit can’t work properly. Check the exit points and make sure no dirt or rocks enter the sump pump system. Contact a plumber today for further assistance.

Defective Components

Your sump pump will work efficiently when all components are in working condition. This is why it’s important for homeowners to properly care for their units to avoid a costly sump pump repair that can cost you a fortune.

No Maintenance

All appliances need maintenance to avoid costly problems. For your sump pump, periodically check your unit for any signs of damage, or wear and tear. If you suspect a problem, contact a licensed plumber in Normal, IL immediately for either an inspection or sump pump repair.

When buying a new sump pump, it’s also important to get the right unit size. If your unit is too large and your basement needs a smaller unit, your sump pump will only work harder and may not be able to efficiently pump out the water. Eventually, this can burn out the unit and lead to costly repairs down the road. If you have questions about your sump pump, please don’t hesitate to reach out to a plumber for assistance. We’re more than happy to help.

Maintaining the Sump Pump

Proper maintenance is the key to avoiding a costly sump pump repair. Below are a few tips on how to maintain your sump pump:

Test the Sump Pump

Before a coming storm, the first thing you need to do is check your sump pump if it actually works. To test the unit, pour a bucket of water into the sump pit and wait for the float switch to turn on and pump the water out. If it doesn’t, we suggest calling a plumber right away for an inspection as there might be something wrong with the unit.

Check for Corrosion or Damage

Clean the sump pump regularly by removing the pump and disconnecting the discharge pipe. If you can’t remove the pump, there could be dirt or mold building up. Call a plumber for assistance. After disconnecting the pump, use a soft cloth or sponge to remove the dirt. When cleaning, carefully check it for any signs of damage. If your sump pump is several years old, check with a plumber if it’s time to get a new replacement.

Clean the Basin

To start cleaning, make sure to turn it off properly. Remove any debris or dirt from the sump basin. If you don’t know how to do this, check the manufacturer manual for instructions or contact a plumber near you for assistance.

Contact Covenant Plumbing

Do you need a sump pump repair and replacement? You can choose from three different types of sump pumps: pedestal pumps, the water-powered pump and battery-operated backup. The pedestal pump is more affordable but not recommended as they aren’t as reliable as the submersible device. One thing to remember when buying a new sump pump is to buy a unit with the right horsepower. Get in touch with one of our plumbers so we can assist you.

Covenant Plumbing is a reliable and trustworthy plumbing company serving homeowners and businesses in Normal, IL. We can help with any plumbing-related repairs, installations, maintenance or inspections. Get in touch with us today and we will quickly dispatch a plumber to your location. Call us today for an appointment.

Tanja L.
Jason W.
Luke M.
Great service, fast repair of a toilet.
david W.
Excellent service, thank you.
Samantha N.
Covenant plumbing was prompt, professional, and did a beautiful job replacing the shower faucets. They also installed a water filtration system for the house, which was definitely needed. As always, their work is the highest quality, and we look forward to enjoying it for years to come.
Lisa C.
Prompt courteous service. Was able to repair without leaving and coming back.
Gabriel S.
clarisse S.
The plumbers arrived on time and completed a kitchen sink drain and seal job carefully and efficiently right then. Appreciated their down to earth suggestions and viewpoints! P
Jay C. P.
Samantha K.
As always, Covenant did a fantastic job. Prompt, efficient, affordable.
Amanda H.
Trevor B.
As much as I can love a plumbing service, I love Covenant. My technician Jordan was polite and thorough. Thank you Covenant!
Paula C.
Dayton and Colton were extremely professional, and knowledgeable. Friendly and efficient service.
I am very pleased with the service I received. I was impressed with Cameron who was friendly, knowledgeable and professional. He was efficient and repaired my toilet in a timely manner. Cameron provided me info about the repairs I received today and info for future services with a quote if I decide to replace my outdated toilet which I am considering. Thanks, Cameron @ Covenant Plumbing.
Jeanette F.
I’ve used Covenant Plumbing twice now, Amanda in office is so kind and goes above and beyond in ensuring good communication. Every technician has been amazing, I’ve dealt with a host of issues after buying an old home and they’ve always been transparent and done excellent work. Very trustworthy, I wouldn’t go anywhere else!
A. Claire P.
Timely and courteous. Definitely recommend for plumbing needs.
Theodore R.
Reasonable price And competent work. I recommend.
Duane F.
Covalent is a great family based company. I called last night and they were on the job first thing this morning. Jordan was professional, super to work with and grateful for our business! We love these guys!
John E.
Jordan was very easy to talk with and knowledgeable of his products and service. He gave us options to meet our budget and left a quote on our email. Enjoyed our visit with him.
Doug N.
Excellent service already have them coming back to fix more I was waiting on. Dayton was very friendly and tidy.
Larry M.
Martha S.
Wonderful experience!! Cameron was very nice and thorough!
Ann F.
I have had two experiences with Covenant. I am out of town and set up appointments for my Mom’s house. It was very easy and smooth. They keep in communication and did a great job. Friendliness counts to me and they were a 10/10!
Tech Darren R. Was knowledgeable, & professional. 10/10 Recommend Covenant Plumbing
Katie R.
The guys did a wonderful job of clearing both my drains that were backed up. They were very helpful and professional, I will be using Covenant from now on.
John M.
The crew that came out really went above and beyond in identifying and repairing the issue with our sump line. Their extra diligence found not only one problem, but another more severe issue further down that could have turned into a much larger problem, had they not caught it.We have nothing but good things to say about our various experiences (current and previous) with Covenant. Thorough, professional and skilled all around!
Delayne and his son were very professional and friendly. Delay e quickly identified the problem with our garbage disposal and since it was under warranty, replaced the disposal with same make and model. They completed the job quickly and efficiently. Highly recommend Covenant Plumbing!!
Jack K.
Well done professional visit. Did a thorough job of looking at plumbing condition of the household.
shawn H.
Tech was polite, and very competent and was done with the job very rapidly! Great experience! I recommend Covenant to anyone needing plumbing work.
Herbert S.
Amy M.
Cameron was friendly, professional, helpful, and came out quickly.
Jackie S.
My repairman was great. Conscientious and professional. Price was a bit high to replace a faucet, but I have a yearlong warranty!
Renee P.
Jordan was great!!! As a homeowner, I try to complete small DIY projects myself. Jordan took a look at the work that I’d done to make sure it was complete and proceeded to repair a fill valve that I didn’t care to tackle, lol. He was great and even explained to me the steps to take if I should have any future concerns. Definitely keeping their number in my contacts of preferred plumber :)
Audrey E.
Very fast, efficient and friendly.
Jodi D.
The staff at Covenant are always so professional and helpful! I am so appreciative of each of them!
Corie R.
Very polite and knowledgeable. I had them over to clear a sink drain. He was quick but thorough and also recommended a maintenance solution to pour in the drain on a monthly as a preventative .
Peg W.
Dayton solved our problem and was very professional. He was so pleasant and knowledgeable. Thank you!
Mike B.
Great response time. Messaged them late at night and they were here next day. Knowledgeable on what needed done to replace water heater, and felt their advised options were professional. Highly recommend.
Dan S.
Shane was easy to work with. Explained how the new RO system would be installed and where the new filters would be placed in the basement. Went over the pricing of each item to be installed, including the garbage disposal unit. Nice to have someone willing to take the time and effort to go over all the details with the customer!!
Darren R was very helpful and stuck with me even when the replacement job went sideways. I am so grateful to have this leaky sink behind me.
Autumn G.
ruth D.
Cameron came promptly and addressed my concerns by giving me a free quote on a new water softener.
Kenneth S.
Tom S.
Melissa R.
Another great service visit from Covenant!! Excellent customer service from the initial call, scheduling of service, and technician visit. I appreciated how they listened to the issue, took time to investigate, and offered a variety of options. Highly recommended and will use again. Thank you!!

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