Skip to main content

We're are hiring! Apply online and join the Covenant Plumbing family. View open positions.

Published March 22, 2024

Plumbing Service Tips: 7 Common Sump Pump Mistakes Homeowners Make | Normal, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
Plumbing Service Tips: 7 Common Sump Pump Mistakes Homeowners Make | Normal, IL

Sump pumps are devices that help eliminate flooding incidents in the basements of homes. Homeowners without sump pumps or those with defective ones can experience floor damage, mold infestation, and waterborne diseases in their homes.

To prevent such issues from affecting you and your family financially or health wise, it would be best to visit a plumbing service company in Normal, IL, to get a specialist that will recommend the best sump pump for your home and install it. Some of the sump pump types you may find in the market include submersible, pedestal, water-powered and battery-operated backup, and combination sump pumps. Sometimes homeowners with sump pumps make mistakes that could make their appliances defective, triggering other issues in their homes.

That said, let’s discuss some of the sump pump mistakes you can avoid, ensuring your sump pump works efficiently.

Letting Debris Enter the Pump

Some homeowners lay their sump pumps on top of small-sized gravel, loose silt, and debris. It’s a wrong move since the tiny particles of these materials can sneak into the sump pump as it operates, making it clog.

Clogging, in turn, can make the mortar defective, forcing the whole system to come to a standstill. You can consult with a professional from a reliable plumbing company on which gravel and rock sizes to use to prevent clogging.

If your sump pump has run for some time while sitting on debris or loose gravel, it’s time to schedule a plumbing service appointment with the technician to offer you sump pump cleaning services.

Assess Check Valve Error

Check valves in sump pumps to prevent the pumped water from flowing backward. The check valve usually has an arrow printed around it, and the indicator shows which direction the arrow valve should face.

Some homeowners may accidentally set the arrow to point towards the sump pump. It can lead to water backflow issues in the pump. If you notice water flowing backward in your sump pump, ensure the arrow points away from the sump pump before seeking professional help from a plumbing company in Normal, IL.

Broken Discharge Pipe

Some homeowners will ignore conducting spot checks on discharge pipes of their sump pumps as long as the water is pumped out of their basements. It’s until they find items stored in their basement floating on water when they get concerned, looking for a reliable provider of emergency plumbing services to fix their sump pumps.

Broken sump pumps are among the causes of flooding in your basement while you have a sump pump. Ensure you schedule with your plumber to create and implement plumbing service plans for your sump pump to avoid advanced problems due to minute issues such as broken discharge pipes, which a professional can fix in a few minutes.

Unplugged Pump

You may go into your basement and need the outlet where your pump is connected to do something. Afterward, you hurriedly leave without plugging back your sump pump. If you don’t realize your sump pump is unplugged on time, you may experience floods during the storm season.

Always ensure your sump pump is plugged in and restrict the basement doors to prevent children from playing in the basement. However, you need to seek immediate sump pump repairs from a reliable plumbing service company if you notice water pooling in your basement and your sump pump is plugged in.

Failing to Inspect for Loose Wiring

Any electrical appliance, including sump pumps, entails a wiring system to supply the energy required to run efficiently. Checking your sump pump’s wiring system is a simple step that shouldn’t miss in your plumbing service maintenance schedule. You should take precautions by not handling the task yourself to avoid electrocution or fire accidents.

Consult with a skilled sump pump professional to handle the task and mend any defects, if present. The plumber should first turn off the pump from the power source, disconnect the pump, check any loose or deteriorated wires, and finally replace them. Regular wiring checkups will help prevent your sump pump from shutting abruptly.

Float Switch Defects

The float switch signals the sump pump to stop pumping when the water level is too low. Because of how it works, your sump pump requires a lot of space around the switch and floats for the arm to sink and float freely without straining.

Some homeowners may stack stuff near the sump pump, obstructing the float. It, in turn, makes the sump pump work ineffectively. The motor may burn, prompting you to look for emergency plumbing services when the float gets obstructed. Ensure you declutter the areas near your sump pump to make it work perfectly.

Failure to Test Your Sump Pump System

You need to conduct three assessment levels on your sump pump: when your pump constantly runs on non-rainy days, when the pump only runs when the flooding situation is worse, and when the pump doesn’t run completely.

It may be hard to do such tests and identify the main problems early if you don’t schedule regular sump pump services with your plumbing service company.

To run the tests, your plumber will pour about 5 gallons of water into the pump at an estimated rate at which rainwater enters the sump pump until when the float signals the pump to run.

Once the water levels have dropped, the pump should shut down, and the float goes back to its original position. If this process doesn’t happen to your system when the technician pours the water, it means the pump is defective and needs immediate plumbing services.

Get State-of-the-art Solutions at Covenant Plumbing!

You should ensure your sump pump is in perfect working condition throughout the year. At Covenant Plumbing, we offer immediate and quality plumbing services to homeowners in Normal, IL.

Our professionals are skilled and well-equipped in handling sump pump repair emergencies, maintenance activities, and new installations. We also offer leak detection, tankless water heater installation, backflow prevention, and piping services. Don’t hesitate to call us if you experience any plumbing issues in your home.

Chad
1718992312
They have always been very wuick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
10valleybassin F
1718910998
Very pleasant and very professional work. I would definitely recommend.
Julie M.
1718900233
These folks are courteous, customer focused and prompt. Attention to detail is also top notch.
Matt T.
1718742265
Nupur K.
1718707703
I highly recommend Covenant and especially Cameron for their exceptional plumbing services. They delivered top-notch work, and I will definitely call them for any future plumbing needs.They were prompt in their response and provided a clear, detailed quote for the job. Scheduling the appointment was easy, and they were very accommodating to my availability.Thank you, Covenant Plumbing and Cameron, for a job well done!
Justin A.
1718658155
I have used Covenant Plumbing for a basement reno and for a service call for a water leak. Prompt, courteous and honest service all around.
Mike M.
1718417988
Our water heater went bad and leaked all over our basement floor. We called Covenant Plumbing as a new customer. They came within 30 minutes and replaced our water heater with a new one the same day. They were very helpful, professional, knowledgable, and I highly recommend them!!!
J Scott F.
1718399819
Judy E.
1718391510
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly.Had an emergency water heater installed this morning
Kimberly T.
1718313161
Shane came out and finished a major repair with the highest professionalism. I will definitely be using Covenant Plumbing again in the future, and I will be recommending them to my friends and family.
Moon B.
1718202139
Our plumber arrived right on time and made the process easy and simple!
Lois C.
1718158135
Cameron quickly found the source of the leak I saw on the basement floor. The 22 year old toilet in the main bathroom needed to be replaced. Cameron was kind enough to show me a few different affordable options. He and his assistant were professional, courteous, and neat. I would highly recommend Covenant Plumbing If you looking for a reliable plumbing company.
ali K.
1717697295
Shane and Dayton were both so prompt and courteous! Very professionalAnd got the job done. Very pleased!
Brent A.
1717526818
Daren did a great job. Will be using them in the future!
David D.
1717455116
Had a clogged drain in my basement - they were able to come out next day and fix it in a couple hours for a fair price.
Patty N.
1717438485
As always we received excellent work from Covenant Plumbing. Arrived on time, got the work done in a timely manner without rushing through it and cleaned up after. I highly recommend Covenant Plumbing.
Lorraine G
1717107992
Covenant has completed 3 jobs for me, all done very professionally by very friendly technicians. Thank you!
Gregory L.
1717001034
Darren didn't take long enough as I wanted a longer lunch! Great service and finished product.
Mary Fox C.
1716994564
Excellent service! Came out quickly, fixed my drain issue, and the techs were professional and polite. Highly recommend.
Wanda W.
1716908109
Update 5/28. Shane M did an excellent job explaining the issue! This is a great company.Miles F was very professional and courteous. He fixed everything that I needed and showed me what was broken. I did have a problem with my hot water after Miles left, so I called the company and they sent Cameron L right away. Cameron identified the issue and fixed the issue. This company did an excellent job. The price was a little high, plus the quality and guarantee is worth it. Please use this company for your plumbing needs.
Marcia M.
1716491682
Excellent and positive experience. Knowledgeable.
Steve B.
1716406309
I had a water leak and Covenant Plumbing came right out to fix the problem. The plumber was very professional and was respectful of our home. (Wore booties to protect the floors) I will have them again when I need a plumber. Thanks
Deepak S.
1716393219
Matt W.
1716320160
Incredibly friendly staff that does quality work. Very happy with a gas line installation for a pool heater. Extra star for the embrace of technology ( texting, online scheduling, iPad photos of work done)
Sarah B.
1716302180
Very pleased with the knowledge, professionalism, and friendly personnel at Covenant Plumbing.
lily C.
1716225987
Very responsive a professionsl.
CPHarding
1716037922
I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!And recently…….Covenant did their annual inspection (a great bonus they provide) and found a few issues that needed repair. Jordan (a former Marine) found the problems …. did the repairs and even replaced a faulty toilet in just a few hours. Once again, I could not be happier with Covenant Plumbing. They are my plumbers!
Josh K.
1715964707
Cameron was very professional, fast, and effective. He also was very patient running me through my options! Thanks again! Highly recommend. Within 3 hours of my hot water heater breaking they came and had it replaced!
Debra E.
1715822167
Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!
Emily S.
1715811800
They responded quickly in an emergency and did a wonderful job for us! We have used them for a variety of plumbing jobs. I recommend Covenant for all your plumbing needs.
Miranda N.
1715711833
Sivaraj B
1715698517
Covenant’s expert (Shane M) came to fix the water softener and he came on time and did thorough investigation and he was able to find the issue and fixed in less than 20 mins. He explained the issue in detail and also the fix. Good job Shane and covenant team and keep up the good work.
Steve M.
1715687378
Covenant service is over the top amazing. Constant text updates to confirm appointments and progress of plumber to our home. Cameron was exceptional and installed our new shower/tub faucet as well as providing estimate for hot water heater.He took the time to talk me through options and made us feel confident to proceed with replacing the hot water heater.I highly recommend Covenant.
Mary Ann O.
1715378607
Davis D.
1715346643
Excellent work and great customer service. They were responsive, helpful, and honest.
Josh S.
1715291381
Great service. Quick and reasonably priced.
Sailendra B.
1715280711
Jack A.
1715268529
Outstanding service! Will use again.
Branson W.
1715101300
Quick, friendly and professional
Sandra H.
1714802464
I would highly recommend Covenant Plumbing. My new water heater was installed the next day after I called them. They arrived on time and did the installation,clean up, and haul away quickly and efficiently. Everyone was very polite as well as professional.
Sudha M
1714766451
The Shane the technician was really knowledgeable and explained well about the service that we requested that we were very happy to go with the options provided.
Mike W.
1714687203
Our sump pump went out sometime in the last few days, not sure exactly when. Called Covenant Thursday AM, and by 2:00 same day, Darren was out to provide several options for replacement. We had a new one fully installed a half hour later. Ready for Mother Nature.
Jessica Lynn S.
1714435518
Really impressed with this company. Easy to schedule appointments online, timely confirmation emails & texts, texts to let you know they’re on their way, AND also WHO is coming with their picture and some personal info. I was home by myself and knew exactly who was coming to the door. All that alone made me feel good and no work was done yet. Kudos to Shane who explained everything, offered to cover his shoes to protect my floors, answered all of my questions, gave me options, and had a van full of anything he might need to help. Total professional, kind, and courteous, and as I did my work from home, he did his work at my home. I signed and paid for everything on the spot via a tablet and received my receipt via email instantly. Highly recommend Covenant Plumbing to anyone in central Illinois.
Nicole G.
1714081442
Amazing help with what should have been an easy sump pump pop up job. Patience, determination and perseverance got the job done. We couldn't be happier with service and kindness. Highly recommend for any plumbing service.
Susan B.
1714056793
Paul C.
1714020020
The guys from Covenant have been great.
Chris C.
1713872648
Professional high quality work!
Papa R
1713477000
I had a delightful appointment with this company today. Darren the technician was thorough, was honest and gave good advice. I’m looking forward to working with Covenant Plumbing in the future.
×
js_loader

Schedule Service

[forminator_form id="101"]