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Emergency Plumbing Services: What To Do and How to Get Help Fast

Written by
Superior Plumbing & Drains, LLC Experts
January 24, 2025
Emergency Plumbing Services: What To Do and How to Get Help Fast

Plumbing emergencies don’t wait for convenient times to strike. Whether it’s a burst pipe at midnight or a flooded basement on a weekend, fast action is critical to minimizing water damage and protecting your home.

At Covenant Plumbing, we’re here to help homeowners tackle plumbing crises with professional, 24/7 emergency plumbing services.

Common Plumbing Emergencies That Require Immediate Attention

Some plumbing issues can wait for regular business hours, but others demand immediate action. Knowing which situations qualify as emergencies can help you respond appropriately:

  • Burst Pipes: A burst pipe can release gallons of water in minutes, causing significant water damage to your walls, floors, and belongings. Pipes often burst due to freezing temperatures or wear and tear.
  • Sewer Backups: Severe clogs in your main sewer line can lead to unsanitary conditions, putting your family’s health at risk. Signs include foul odors, multiple drain backups, or water pooling in unexpected places.
  • Major Leaks: Persistent leaks, especially near walls or ceilings, can compromise your home’s structural integrity and lead to mold growth.

If you notice water stains, strange odors, or pooling water, it’s time to call for emergency plumbing help immediately.

What To Do While Awaiting Emergency Help

Taking swift action while waiting for a professional plumber can reduce damage and make repairs easier:

  1. Shut Off the Water: Locate your main water valve and turn it off to stop the flow of water.
  2. Protect Your Belongings: Move valuables away from affected areas and use towels or buckets to contain water spread.
  3. Document the Damage: Take photos of the affected areas for insurance purposes.
  4. Call for Help: Keep the contact information for a trusted 24/7 plumber, like Covenant Plumbing, saved in your phone for quick access during emergencies.

Advanced Solutions for Emergency Plumbing Repairs

Modern plumbing technology has made emergency repairs faster and less invasive:

  • Leak Detection Tools: Plumbers use advanced equipment to locate leaks without extensive digging or demolition.
  • Video Inspections: Cameras inserted into pipes help diagnose clogs and damage quickly, enabling accurate repairs.
  • Professional Equipment: Certified plumbers have access to tools and techniques designed to resolve plumbing emergencies efficiently.

These solutions save time and reduce the overall impact of emergencies on your home.

How To Prevent Plumbing Emergencies

While emergencies can’t always be avoided, regular maintenance can significantly reduce the likelihood of major issues:

  • Inspect exposed pipes for signs of rust, corrosion, or damage.
  • Fix small leaks promptly before they worsen.
  • Clean drains monthly to prevent clogs.
  • Insulate pipes in areas prone to freezing.
  • Schedule annual plumbing inspections to catch potential problems early.

The Importance of Professional Emergency Plumbing Services

When facing a plumbing crisis, professional expertise makes all the difference. Our certified plumbers arrive equipped with these vital resources:

  • Advanced diagnostic tools
  • Extensive repair experience
  • Proper safety protocols
  • Professional-grade equipment
  • Comprehensive solutions

Water damage can escalate rapidly, affecting structural integrity and personal belongings. Quick response can prevent water damage from spreading to your home’s foundation, electrical systems, or indoor air quality.

Why Bloomington-Normal Trusts Covenant Plumbing for Emergencies

Plumbing emergencies require immediate attention, and at Covenant Plumbing, we’re here to help 24/7. Whether it’s a burst pipe, a sewer backup, or another plumbing crisis, our experienced team provides fast, reliable solutions to protect your home.

Call Covenant Plumbing today at (309) 340-1403 for emergency plumbing services in Bloomington-Normal and surrounding areas. Don’t wait – trust us to restore your peace of mind and keep your home safe!

Members of our Comfort club gain these perks, and more!

  • Front of Line Priority when you need us

  • No regular trip fee – $89 savings on every visit

  • Water heater check & flush

  • Water quality test

  • Sump pump & pit visual inspection

  • 10% discount on any service call

  • And much more!

$12.50 / Month

For details, call 309-340-1403

Comfort Club Membership

Join The Club To Get Priority Service & Discounts!


No one enjoys waiting around for a plumber to come fix those broken pipes or clear that nasty clogged drain. At Covenant Plumbing, we’ve made it easier than ever before to get the service you deserve when it’s most convenient for you. 

Introducing our Comfort Club Membership! As a member you’ll enjoy many perks, including discounts on service & repairs, priority scheduling, and peace of mind–saving you time, energy, AND money.

Become a member for a Better Life & Total Peace of Mind! Call 309-340-1403 or sign up online.

Patrick G.
1739476361
The team at Covenant Plumbing was quick to address my issue. Showed up within the hour, provided a quote right on the spot, and the repair was done within 30 minutes. I reviewed the work that they performed and was very satisfied.
Diane S.
1739391446
We rec’d a quick response and we’re worked in understanding the urgency….the guys arrived, texting before and on way. They were excellent communicators; Darren listened intently, compassionate to our needs and very thorough in explaining their findings and options. Great Team. They were courteous and cautious about their outdoor shoes coming in to our home; even when we were not concerned. Overall they are top notch!!! 5 Star Business! -Di
Weston L.
1739349171
Everyone at Covenant was professional, courteous, knowledgeable, and effective. Colton did a thorough inspection and quickly diagnosed my issue, though complex, spot-on. Dayton and another professional whose name I unfortunately cannot recall came out and advised further on my situation, quickly and carefully resolved it, and followed up with good guidance. I happened to speak with Amanda and she was excellent as well, offering help with kindness and efficiency. If you want peace of mind and results I give my highest recommendation to Covenant!
Laura C.
1739320050
Everyone was extremely friendly and helpful. They were able to come quickly and went above and beyond to quickly fix a fairly large issue. They communicated well throughout the process and were very clear on what work was being completed and the cost. I will definitely call them for any future plumbing needs.
Ryane B.
1739307908
Very quick and easy process, love that you can book online. Booked on Monday and they sent someone out on Tuesday who was able to fix the problem I booked for which was with a toilet, he was also able to fix an issue with the shower faucet during the same appointment without me having to reschedule. Thanks Colton!
bspeddin
1739205439
I had a water backup drain issue and Covenant came out and resolved it quickly! We liked their service so much we chose Covenant for a water softener solution for our home. Covenant is responsive and does high quality work at a fair price. Highly recommend.
Crystal H.
1738951178
Covenant Plumbing is by far the best in the business! They have the highest level of professionalism and response. I cannot recommend them enough! Darrin & the team were phenomenal to work with!
Chris T.
1738858342
Covenant has recently been my goto plumbing solution company! They came to my rescue after a frozen pipe issue last year and I've been using them since. Their prices are fair and their work is excellent - a great company to work with!
Christina S.
1738846895
I called and received same day service. Dayton was professional, knowledgeable, and clearly laid out the options available to me. He worked with efficiency while being cognizant of keeping my house clean while doing it. I appreciate him and Covenant!
Chris B.
1738783913
They fixed all my Plumbing issues
Roger R.
1738775044
Everyone was great and did a great job. Repairs were made quickly and well done!
Damodhar V.
1738709042
I had a plumbing issue and I called covenant plumbing’s office. They were able to get me on the schedule same day. They sent Dayton and Hunter. And they were really efficient and proficient. Their van literally has everything to do the job in the best way. I really like the way of their approach for problem solving and diagnosing the issue. They were super quick in identifying the issue. They gave me an estimate to permanently fix the problem and came back and finished the job. It was an excellent experience overall.
Diane F.
1738693426
This was our second call to Covenant, not for the same issue! Cameron was sent out to our house for both of the problems. He had a young apprentice with him this time. They were kind, polite and immediately knew what they needed to do to fix the problem. Covenant will always be my go to for plumbing needs in our 38 year old home.
Migi S.
1738684762
Elisabeth B.
1738423995
Covenant Plumbing was amazing! They responded to my call immediately, were so kind, professional and knowledgeable. I could tell they really cared and did a great job. Couldn’t be happier!
Garrett T.
1738365504
Very happy with Covenant Plumbing and would highly recommend them. Their customer service was very good, and most importantly the technician (Darren R) was extremely knowledgeable & helpful.
Teresa K.
1738345020
Darren and Quentin were professional, clearly explained the plumbing issues and answered all my questions before starting the repairs. They were efficient and cleaned the space up perfectly after they were completed. Highly recommend Covenant Plumbing.
Connor S.
1738283588
Colton and Trevor were awesome!
Sue M.
1738178261
Covenant Plumbing is the best! They’ve done quite a bit of work at my house on a number of occasions. Every technician is knowledgeable, professional, friendly & thorough. Darren & Jacob replaced an appliance gas line today and did a stellar job. Thank you Covenant Plumbing for providing consistently excellent service!!
Charlie M.
1738095433
Replaced water heater...quick service, very knowledgeable and friendly, and respectful of our property. Would recommend Covenant Plumbing for services
cathy F.
1738085226
Greg was very efficient. He showed up ontime and was very professional. We will be calling Covenant again.
Brian P.
1737988545
We did a big remodel in an old space and Covenant helped merge new and old. They did a phenomenal job and made the permitting process easy. Thanks Covenant!
Nate L.
1737944660
Excellent service in every way! Quick, friendly, professional, and insightful. Jordan and Drendon did an outstanding job! Delayne and Lori provide top notch management. I'd give them 6 stars if I could in a 5-star system.
Anne M.
1737656016
Professional and quick service!
Barbara M.
1737571773
Jacqueline T.
1737488177
Glenn H.
1737405543
Got the job done quick and complete.
M
1736978882
I have used this company for the past few years for yearly maintenance. Today Jordan and Matt arrived at the time I expected and took excellent care of my plumbing needs. They were both not only professional, they were also kind and demonstrated a sincere desire to make sure that when they left everything that needed to be addressed was!They also scheduled for tomorrow to continue more work. I am confident the maintenance will keep me and my home safe and sound!!I give both Jordan and Matt 10**********stars!!!
Erik Y.
1736957468
Very professional and knowledgeable. Jordan did a great job!
Lillian T.
1736952865
Jordan was my tech. He was outstanding. He was diligent , a hard ,cheerful worker .and he left the work area very clean1 in addition he was such a nice young man! I would love to have him again.
Michael A.
1736947239
My family had a great experience with Covenant. Our service tech, Dayton, was patient and took time answering all our questions. Even when we needed some additional assistance in the following days, Covenant understood our issues, communicated really well, and helped us get to a solution. We would recommend Covenant for all your plumbing needs!
D.J. E.
1736816243
Great service!
Robin W.
1736546741
I had no prior knowledge of Covenant Plumbing but when the gas company shut off my gas due to a leak detected in the main line, I called Covenant and they sent Cameron out within 30 minutes. He replaced the pipes and had everything completed in less than 2 hours. Cameron answered all my questions and made sure the furnace and appliances were working once the gas was turned back on.He did a great job on this snowy, freezing day.Thank you Covenant and Cameron!
J P
1736287300
Positive all across the board for Covenant Plumbing! From the moment you call, you are taken care of! Amanda was super helpful and accommodating when scheduling!Once it was scheduled, you get text reminders of who will be visiting to complete service.Jordan did a great job with everything!Home inspection was thorough and informative. Explored water softening / filter options. Jordan was able to explain the options well along with pros and cons. Decided to install Halo Ion 9 and Sediment filter. Jordan was able to install the same day. Very professional - great work!Would definitely recommend!!
Mary O.
1736211182
They were very responsive and came soon after we called. The technician was extremely courteous and hardworking. He explained everything thoroughly.
Kenneth S.
1736197376
We had a new bathroom faucet installed today. We are very satisfied with work. The plumber was very well qualified, courteous. And finished the job in a timely manner. We highly recommend this compsny.
Paul U.
1736187193
We had a leaking drain pipe inside a wall at a very tricky spot to get to but after looking at it they were able to get it fixed and replace a toilet all in the same morning. I’ve called them multiple times and am always very impressed with the quality of their work and customer service. This time was no different!
James T.
1735665476
Covenant Plumbing is amazing! Easy to schedule, thorough and complete communication, and unparalleled customer service. Knowledgeable and sociable technicians make quick work of any task at hand. Upfront pricing with NO hidden charges. Covenant cares. Thank you team CP.
Juan O.
1735596205
Could not ask for a better experience. No one wants to call a plumber but Covenant makes it easy. Great service and a great price. Jordan was very polite and very friendly. Thank you Covenant!!
Alejandro E.
1735591394
Fast response and repair
Jake B.
1735587691
Very impressed and grateful! Was in a bit of a pickle with our water heater and they were able to get to us same day and install a new water heater for us. Our technician, Cameron, was very polite, friendly, and knowledgeable. If you’re looking for a friendly company who will treat you right, these are the folks to do it. We will definitely be using them in the future for our plumbing needs.
Gregory A.
1735278269
I would recommend Covenant Plumbing. 1. They answered the phone in my time of need. 2. They were on time. 3. Shane was professional & courteous. Thanks y'all!
Chad
1735149005
They have always been very quick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
michael T.
1735060854
Very professional
Srinivas T.
1734875583
Rick M.
1734627358
8am found out my hose had been turned on, froze and burst. 9am discovered the pipe connected to the spigot had failed. 9:07am called Covenant for help. 10am they sent Cameron and his assistant over. 10:20am everything was fixed and the water was back on. Amazing service!!! Definitely working with them again.
Mia S.
1734460601
Jordan was even early to the appt. Super nice guy and I was happy w the price. 💯 approval.
Joan S
1734135351
We called for a small job and they were at our house within two hours. Phenomenal service and I would highly recommend.
Angie S.
1733772152
Jordan was great. Very helpful, knowledgeable, and personable. Would use Covenant Plumbing again.
Sonya B.
1733436572
I had a leak in my pipe, they were prompt, friendly and reasonable price
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