Skip to main content

We're are hiring! Apply online and join the Covenant Plumbing family. View open positions.

6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

Written by
Covenant Plumbing
March 26, 2024
6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

You might be wondering what the function of a sump pump is, especially if you have never had one. The sump pump is responsible for eliminating flooding in the basement of homes. If you do not have a sump pump then you can experience various problems like flood damage, mold infestation as well as waterborne. If you would like to avoid these problems then it is best to hire a professional plumber who will be able to assist you with sump pump repairs or installations. It is important to know what sump pump type you have as there are various types such as pedestal, water-powered, submersible, and combination sump pumps. Covenant Plumbing in Bloomington, IL recommends hiring a plumber that will be able to repair your type of sump pump. There are some mistakes that homeowners make that lead to sump pump repairs. Here are some of the most common mistakes which you can avoid to decrease the frequency of sump pump repairs.

1. Unplugged Pump

The first problem that homeowners run into is an unplugged sump pump. You might need the outlet where the sump pump is plugged into for another appliance. You might be forgetful and forget to plug in your sump pump. If you do not plug in the sump pump again before the stormy season then you can experience major floods. You should always double-check that your sump pump is plugged in before the heavy rain hits. If you notice that there is water pooling in your basement and your sump pump has been on the in you should contact a professional that will carry out the necessary repair or upgrades.

2. Assess Check Valve Error

One of the things that you want to avoid is water flowing backward. The check valves are responsible for preventing the water from flowing backward. The check valves have arrows on them and there is an indicator that shows which way the arrow should be pointed. If you fiddle with the check valves and the arrow is pointing the wrong way then it can lead to water backflow in the pump. It is best to check the position of the arrow before calling a professional plumber. If the arrow is pointing in the right direction but you are still experiencing water that is flowing backward then the check valve might be faulty. This can be repaired or replaced.

3. Letting Debris Enter the Pump

It is important to put your sump pump on a solid surface that does not have small gravel or debris. The debris can make it into your sump pump and cause a clog. If your sump pump is suffering from a clog then it can cause your whole system to stop working. You would need to hire a professional to conduct sump pump repairs. It is best to never attempt these repairs yourself as a sump pump is a complex piece of equipment. If you notice that your sump pump has been sitting on gravel or debris then you should contact a plumber like Covenant Plumbing in Bloomington, IL to clean out your sump pump before a clog forms. This will be much cheaper than sump pump repairs.

4. Failing to Inspect for Loose Wiring

The sump pump is powered by electricity which means that there is electrical wiring inside the pump as well. With any electrical appliance, you should check that the wiring is in perfect condition. If you notice any loose wires then it is best to leave them alone and contact a plumber to inspect the wires. You can be electrocuted if you attempt to repair the wire. The plumber will know which procedure to follow such as turning off the power source, disconnecting the pump, and repairing the loose wires. It is best to have your sump pump inspected before the stormy seasons to make sure that everything is in working order before your pump has to work hard.

5. Broken Discharge Pipe

As a homeowner, it is important to inspect the various systems in your home regularly to make sure that they are in working order and that there are no problems. It is a common mistake for homeowners to neglect to inspect the discharge pipe especially when the water is being pumped out of the basement. This pipe can break quickly and if you do not do regular inspections, you might notice that your basement is flooded. It is best to hire a professional plumber to conduct sump pump repairs as soon as you notice any irregularities. The sooner you have it repaired, the less you will have to pay later on.

6. Failure to Test Your Sump Pump System

There are three assessment levels that you should conduct on your sump pump. The first thing you should check is what happens when your pump is running nonstop during nonrainy days. The next thing you should check is how the sump pump operates when the flooding situation is bad. The last thing you should do is see what happens when the sump pump does not run at all. It is best if your plumber conducts these tests because they know how to do it effectively as well as what to look out for in the event that the sump pump is not working correctly. These tests will also help the plumber determine which sump pump repairs will be required.

These are the six common mistakes that homeowners make that lead to sump pump repairs. If you have made any of these mistakes recently then it is important to conduct a professional such as Covenant Plumbing in Bloomington, IL. They have trained plumbers that will be able to resolve any sump pump-related problems that you might have.

If you are in need of sump pump repairs then you can contact Covenant Plumbing for an inspection.

Members of our Comfort club gain these perks, and more!

  • Front of Line Priority when you need us

  • No regular trip fee – $89 savings on every visit

  • Water heater check & flush

  • Water quality test

  • Sump pump & pit visual inspection

  • 10% discount on any service call

  • And much more!

$12.50 / Month

For details, call 309-340-1403

Comfort Club Membership

Join The Club To Get Priority Service & Discounts!


No one enjoys waiting around for a plumber to come fix those broken pipes or clear that nasty clogged drain. At Covenant Plumbing, we’ve made it easier than ever before to get the service you deserve when it’s most convenient for you. 

Introducing our Comfort Club Membership! As a member you’ll enjoy many perks, including discounts on service & repairs, priority scheduling, and peace of mind–saving you time, energy, AND money.

Become a member for a Better Life & Total Peace of Mind! Call 309-340-1403 or sign up online.

Fast, professional, and friendly technicians. Definitely recommend.
We had several Plumbing issues and Covenant took care of them all. They do good professional work, reasonable prices and nice people. Ask for Darren!
Response from the owner:Thank you so much, Lynn for taking the time to review us! We appreciate your business and are happy to help in any way that we can.
Great company and great people.
Response from the owner:Thank you, Eric for the five-star review!
Shane from Covenant Plumbing was outstanding. He was prompt, professional and courteous. He took time to answer my questions and also talked over my future plumbing upgrades!!! I highly recommend Covenant Plumbing for any of your residential plumbing needs!!!
Response from the owner:Thank you so much for taking the time to review us! We truly appreciate your business and are happy to help in any way we can.
Always super polite and willing to explain everything to a complete novice. I never feel rushed or like I’m asking a “stupid question.” Colton was very nice, and you’d never know he’d been there besides the fact things now work right.
Response from the owner:Thank you so much, Angela for the wonderful review! We truly appreciate your business and are happy to help in any way we can.
I was very pleased with the quick response and knowledgeable friendly service by this team from Covenant Plumbing when my water heater went out.
I recommend them for your plumbing needs.
Response from the owner:Thank you so much, Peggy for the five-star review! We truly appreciate your business and are happy to help in any way we can.
Response from the owner:Thank you so much, Sara for taking the time to review us!
Kristen is fabulous! She took the time to explain the process to me and was able to get me taken care of right away!
Response from the owner:Thank you so much, Cat for the five-star review!
Response from the owner:Thanks, Amelia for taking the time to review us!
Great service
Response from the owner:Thank you, Thatcher for the five-star review!
I’ve had such a great experience with the Covenant Plumbing Team! The team is professional, courteous, and really takes pride in what they do. It’s clear they care about their customers and go above and beyond to make sure everything is done right. Highly recommend them to anyone looking for reliable service and a company that truly values quality and integrity.
Response from the owner:Nicole, we are so thrilled to hear we could help resolve your issue!
Response from the owner:Thank you so much, Stephen for the five-star review!
Awesome people and a great company to work with.
Response from the owner:Thank you, Joe for the five-star review.
Dayton and his helper whose name I can't remember did a great job clearing a total blockage in my sewer main. They were punctual, quick, and thoroughly explained what they were doing and why.
Response from the owner:Thank you so much, Pizza-Dave for taking the time to share your experience with us!
Colton was my service technician. He arrived exactly on time for the scheduled appointment and had a very pleasant personality. He asked to see the plumbing issue I originally contracted Covenant to fix - he immediately observed the problem and provided several avenues to repair the problem. Additionally, Colton inquired if I had other plumbing issues - and I did. I showed him a whole house filter located in the basement that I wanted removed. He provided me with a reasonable quote and I let him go to work. He quickly identified that one of the problems we were having with the master bath shower was a result of it not being installed correctly when the home was built 10 years ago. So in addition to replacing the shower faucet cartridge he also corrected the plumbing issue on the shower head. Next, he removed the filter in the basement (the size of a small water heater), modifying the pipes around it and then carried it out to his van to dispose of it at Covenant’s facility. I also had several questions about plumbing in my Florida home and Colton shared a website that sells exactly what I was looking for. I am very satisfied with the professionalism, price and cleanliness of Covenant’s service. I highly recommend them for your plumbing needs.
Response from the owner:Thank you for the awesome review, Ken! Glad we could be of service.
Darren was very polite and knowledgeable. He processed a good work ethic and I would like to thank you for sending him out. The estimate was fair and he gave me information along the way. I would like to see him back for the whole house maintenance. Thank you. John Ried
Response from the owner:Thank you so much, John for taking the time to share your experience with us! We truly appreciate it.
I now understand why Cameron has 5 stars! I had such a wonderful experience with Covenant Plumbing with a pretty challenging bathroom leak situation in my 70 year old home. Cameron is so knowledgeable and good at what he does. He explained the process and the repair to me so I would feel comfortable with his work. I will be using this company again. Their communication is excellent and I feel great about the repair done in my home! Thank you. Ellen
Response from the owner:Thank you so much, Ellen for the five-star review!
Response from the owner:Thank you, Christopher for the five-star review!
I was very pleased with the professional and courteous service provided by Covenant. Both the initial consultation and installation work for the tankless water heater went smoothly, and I felt like I was working with trustworthy individuals. I recommend Covenant for your plumbing needs and will use them again in the future should the need arise.
Response from the owner:Thank you so much, Ron for the five-star review! We appreciate your feedback.
Great service and efficient work. Everything clearly communicated and would happily use for all my home plumbing needs. Darren and Jacob were both extremely nice and easy to discuss things with. Knowledgeable and professional. A++
Response from the owner:Thank you so much, David for the wonderful review! We truly appreciate your feedback and are happy to help in any way.
Great work. Very knowledgeable! Colton is great plus others who have helped!
Response from the owner:Thank you so much, Paula for the five-star review!
Dayton and Draydan were very professional, provided multiple options, communicated their plans well, performed their work quickly, and left our place clean.
Response from the owner:Thank you for taking the time to submit a review for Covenant Plumbing!  We love that you noticed that we always strive to make the customer feel comfortable. Thank you for choosing Covenant Plumbing and we hope that you will come to us for all your plumbing needs!
Response from the owner:Thank you for the five-star review, John!
We had a wonderful experience with Covenant Plumbing. Darren Installed our dishwasher, and did an exceptional job! We are always pleased with the prompt, amazing services Covenant Plumbing provides!
Response from the owner:Thank you so much, Joyce for taking the time to review us! We truly appreciate you.
Response from the owner:Thank you, Srinivas for the five-star review!
Response from the owner:Thank you so much, Ron for taking the time to review us!
Camon was very personable and knowledgeable.
Response from the owner:Thank you for the 5 star review David! We appreciate you choosing Covenant Plumbing for your back up sump pump and look forward to helping you in the future!
Fast response and Jordan fixed the issue
Response from the owner:Thank you so much, Mark for the five-star review!
Covenant was timely when our sump pump went out. Jordan was caring, knowledgeable and courteous. Highly recommend their services.
Response from the owner:Thank you so much, Latricia for taking the time to review us!
We had a great experience with Covenant Plumbing today! We had a last minute problem with our hose spicket and they were able to have someone out in 10 minutes! Shane was super quick to spot the problem and was even quicker with the repair. We definitely will be using them if we need anything in the future!
Response from the owner:Thank you, Bella for taking the time to share your experience with us! We appreciate your business and are happy to help in any way we can.
Great costumer service, they were knowledgeable and Jordan took care of the problem promptly.
Response from the owner:Thank you so much for the awesome review!
Excellent work. Some additional issues came up in plumbing repair and they stayed later in day to fix properly. Professional and honest in repairs.
Response from the owner:Thank you for the 5 star review Mike! We appreciate you choosing Covenant Plumbing and look forward to helping you in the future!
Excellent service and a very fair price.
Response from the owner:Thank you so much, David for the five-star review!
Response from the owner:Thank you, Robert for the five-star review!
The plumbers did a partial rebuild and replaced the Emergency Shutoff Valve. They were very professional and it didn't even take them an hour to complete the job. They walked me through what needed to be done and the pricing was reasonable. I will be using them again for any plumbing issues in the future.
Thank you so much!!
Response from the owner:Thank you so much, Viola for taking the time to review us! We appreciate your business.
Good job completed quickly and at a very reasonable cost. Highly recommended.
Response from the owner:Thank you so much, Richard for taking the time to review us! We truly appreciate your business.
5 stars! I had a plumbing issue come up right before vacation. These guys were prompt, friendly, and super professional. Price was fair. Will use again and absolutely recommend!
Response from the owner:Thank you so much for taking the time to share your experience with us! We appreciate your business.
Have used Covenant several times now and always great service. Knowledgeable folks who run an organized company and do great work and communicate well.
Response from the owner:Thank you so much, Kent for the five-star review! We appreciate your business.
Response from the owner:Thank you for the five-star review, Ryan!
Shane did a great job. You can trust him. Our family has been using Covenant Plumbing for over 10 years. They have worked on five different houses for our family. They are a good company.
Response from the owner:Thank you so much, Jim for taking the time to share your experience with us! We truly appreciate your business.
They did very nice work, very quickly.
Response from the owner:Thank you, Craig for the five-star review!
Response from the owner:Thank you so much, Patricia for taking the time to review us!
Response from the owner:Thank you so much for the five-star review!
Excellent service and timelines! Found my water heater was leaking, called first thing the next morning. They came out that morning, provided options, and had installed a new water heater by the end of the day. Would do business with them again.
Response from the owner:Thank you so much, Dave for taking the time to share your experience with our team! We appreciate your business and are happy to help in any way we can.
Great business, high quality, amazing customer service. Professional and great at communication, local owners that care. Love working with Covenant Plumbing.
Response from the owner:Thank you so much, Justin for the five-star review! We appreciate your business.
Response from the owner:Thank you so much for the five-star review!

Schedule Service

[forminator_form id="101"]