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Published March 26, 2024

6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

You might be wondering what the function of a sump pump is, especially if you have never had one. The sump pump is responsible for eliminating flooding in the basement of homes. If you do not have a sump pump then you can experience various problems like flood damage, mold infestation as well as waterborne. If you would like to avoid these problems then it is best to hire a professional plumber who will be able to assist you with sump pump repairs or installations. It is important to know what sump pump type you have as there are various types such as pedestal, water-powered, submersible, and combination sump pumps. Covenant Plumbing in Bloomington, IL recommends hiring a plumber that will be able to repair your type of sump pump. There are some mistakes that homeowners make that lead to sump pump repairs. Here are some of the most common mistakes which you can avoid to decrease the frequency of sump pump repairs.

1. Unplugged Pump

The first problem that homeowners run into is an unplugged sump pump. You might need the outlet where the sump pump is plugged into for another appliance. You might be forgetful and forget to plug in your sump pump. If you do not plug in the sump pump again before the stormy season then you can experience major floods. You should always double-check that your sump pump is plugged in before the heavy rain hits. If you notice that there is water pooling in your basement and your sump pump has been on the in you should contact a professional that will carry out the necessary repair or upgrades.

2. Assess Check Valve Error

One of the things that you want to avoid is water flowing backward. The check valves are responsible for preventing the water from flowing backward. The check valves have arrows on them and there is an indicator that shows which way the arrow should be pointed. If you fiddle with the check valves and the arrow is pointing the wrong way then it can lead to water backflow in the pump. It is best to check the position of the arrow before calling a professional plumber. If the arrow is pointing in the right direction but you are still experiencing water that is flowing backward then the check valve might be faulty. This can be repaired or replaced.

3. Letting Debris Enter the Pump

It is important to put your sump pump on a solid surface that does not have small gravel or debris. The debris can make it into your sump pump and cause a clog. If your sump pump is suffering from a clog then it can cause your whole system to stop working. You would need to hire a professional to conduct sump pump repairs. It is best to never attempt these repairs yourself as a sump pump is a complex piece of equipment. If you notice that your sump pump has been sitting on gravel or debris then you should contact a plumber like Covenant Plumbing in Bloomington, IL to clean out your sump pump before a clog forms. This will be much cheaper than sump pump repairs.

4. Failing to Inspect for Loose Wiring

The sump pump is powered by electricity which means that there is electrical wiring inside the pump as well. With any electrical appliance, you should check that the wiring is in perfect condition. If you notice any loose wires then it is best to leave them alone and contact a plumber to inspect the wires. You can be electrocuted if you attempt to repair the wire. The plumber will know which procedure to follow such as turning off the power source, disconnecting the pump, and repairing the loose wires. It is best to have your sump pump inspected before the stormy seasons to make sure that everything is in working order before your pump has to work hard.

5. Broken Discharge Pipe

As a homeowner, it is important to inspect the various systems in your home regularly to make sure that they are in working order and that there are no problems. It is a common mistake for homeowners to neglect to inspect the discharge pipe especially when the water is being pumped out of the basement. This pipe can break quickly and if you do not do regular inspections, you might notice that your basement is flooded. It is best to hire a professional plumber to conduct sump pump repairs as soon as you notice any irregularities. The sooner you have it repaired, the less you will have to pay later on.

6. Failure to Test Your Sump Pump System

There are three assessment levels that you should conduct on your sump pump. The first thing you should check is what happens when your pump is running nonstop during nonrainy days. The next thing you should check is how the sump pump operates when the flooding situation is bad. The last thing you should do is see what happens when the sump pump does not run at all. It is best if your plumber conducts these tests because they know how to do it effectively as well as what to look out for in the event that the sump pump is not working correctly. These tests will also help the plumber determine which sump pump repairs will be required.

These are the six common mistakes that homeowners make that lead to sump pump repairs. If you have made any of these mistakes recently then it is important to conduct a professional such as Covenant Plumbing in Bloomington, IL. They have trained plumbers that will be able to resolve any sump pump-related problems that you might have.

If you are in need of sump pump repairs then you can contact Covenant Plumbing for an inspection.

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We recently had a water/sewer related emergency in our basement that caused a lot of damage and needed to be addressed immediately. Covenant Plumbing responded to our call within an hour or two, corrected the cause of the backup & helped us locate a business that does cleanup & remediation of the damage. Cameron, one of their plumbers (as well as other employees), served as our primary contact & was so very helpful in addressing our problems.Since then we have needed to replace/repair other plumbing fixtures & contacted Covenant Plumbing to do the work. As before, they responded quickly & accommodated the dates we requested work to be done. We asked specifically for Cameron to do the plumbing since he had been so professional & helpful before & we were very happy with the results.We highly recommend Covenant Plumbing & will continue to use them (& to ask for Cameron) for any of our plumbing needs.Betty & Gary Beatty
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Found Covenant Plumbing online. Called them for a non-emergency issue and requested a service call at 3:30 on a Friday afternoon for my Mother in law. Scheduled for the following Monday afternoon. Received a text Monday morning asking if ok to come early. Of course. It was a easy fix. Colton and his partner (sorry, didn't catch his name) were great. Speedy service, fair pricing and good advice. Couldn't ask for any better. Thank you!!!
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Called Amanda and she fixed me right up. So greatful and the plumber did a fantastic and quick job. Great experience!! I would highly recommend them.
Scott & Theresa L.
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Water heater replacement project. Scheduled for install very easily and quickly. Technicians Shane and Chris were great! Answered all of my questions and did a great job on the install. When they left, the area they worked in was cleaner than when they started. Everyone I dealt with at Covenant was friendly and knowledgeable. Thx for the great experience!
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Jeremy and Ben were here to do some heating and plumbing jobs for me. They were both AWESOME!! I've done business with Covenant now for probably 6 years. This company is wonderful, they are efficient, friendly and knowledgeable. I recommend them highly. They are quick to get here and on time.
Brian O.
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They did a marvelous job! Cameron was very polite and professional! Also very patient with my questions.
Ray R.
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Very professional, friendly and thorough. Explained the process in detail and made sure everything worked as it should. Very pleased and will definitely use Covenant again.
Sandra L.
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Shane installed a whole house filter in my basement last Wednesday. On Friday, I saw that there was water under the filter and along the wall. I mistakenly assumed that the filter was leaking. It was the Friday afternoon before Labor Day, and when I called, they said they couldn’t come to check it until Tuesday. I asked if they didn’t have any emergency appointments, and she said, yes, they would get in touch with Shane and send him over. Almost immediately after I hung up, Shane was at my door. He immediately found the source of the problem, and it had nothing to do with his installation. A drain near the place the filter had been installed was plugged, and the water from the air conditioner was backing up. Shane removed the drain cover, got his snake drill, and opened the drain so that the water all went down. He was actually on his way home to leave for a weekend vacation, but he took the time to come and solve my problem, even though it was not caused by him or the filter he installed. Best of all, he did not charge me for this service. What great customer service!
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I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the manufacturer to get a full unit replacement at no cost to me. I happily recommend Covenant to anyone with plumbing needs.
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Amazing service, 10 out of 10, Jordan is a great plumber and a cool guy!
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They fixed the problem & were reasonably priced. The plumber was very congenital.
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Absolutely thrilled with the service I received from Covenant Plumbing! From the start, their professionalism and attention to detail were evident. They installed my toilet, water heater, and garbage disposal with such efficiency and precision—it’s clear they really know their stuff.A special shout-out to Lori, who was amazing throughout the entire process. Her expertise and friendly demeanor made everything so smooth and stress-free. Lori went above and beyond to ensure all my needs were met and answered all my questions with patience and clarity.What really stood out was their commitment to customer satisfaction. The team was friendly, punctual, and dedicated to making sure everything was perfect. I’m also excited to be a preferred partner now; it’s a testament to the trust and respect they build with their clients.If you’re looking for top-notch plumbing services, look no further. Covenant Plumbing has earned my highest recommendation—truly deserving of a five-star rating!
C. D.
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I don’t think I can say enough good things about my experience with Covenant Plumbing. The person who answered my first call was so upbeat and helpful and was able to schedule service for the next day. WOW! The appointment was originally scheduled within a 3 hour window so I was home in plenty of time. As it turns out one of their technicians was available before my appointment. They contacted me to ask if that was ok and it was. They told me the name of their technician and gave me a little background on this fellow: his name-Shane-years of experience, etc. He arrived shortly after that communication. He was polite and friendly. He put on shoe covers and went right to work. He confirmed the problem was just what I thought it was and quoted a price for my approval before beginning. He made the repair quickly and checked his work. I could not be more pleased. The cost of the repair was reasonable. Shane is just outstanding and he is now my go-to guy for any plumbing issues. Thank you, Shane and thank you Covenant Plumbing!! Too bad I can’t give you more than 5 stars!
Judith J.
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Covenant plumbing.Was the pleasure to work with? They were on time courteous and took care to put on Covers on their feet. To keep the house clean, the work was done perfectly and I'm very happy with the results.
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I have used Covenant Plumbing three times and have always been impressed with the Techs and their work. Very satisfied.Most impressive-when I call, they actually answer, and set me up with an appointment. Don’t find that kind of responsiveness in the service industry much today! I’ll continue to use Covenant and recommend them to anyone.D. Burke, Bloomington
BJ S.
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Shane from Covenant Plumbing was awesome! Quickly identified the issue with water pressure and provided a couple of repair options. Came to the home same day as my call. I’m so glad we found a plumber who we trust and is so knowledgeable and professional.
Karen Lorack M.
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Dayton and Chris were pleasant and easy to work with.
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Anthony T.
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Dayton and Chris went out of their way to ensure I was satisfied with the dishwasher installation. I want to enlist those two guys on my next plumbing job!
Douglas R.
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Jordan did a great job listening to our issues and explaining how he would address each of our needs. We had some tricky installs (dishwasher and bathroom faucet replacements) and he tackled them all like a champ. Very personable, knowledgeable, and respectful. We would love to have him again for any future needs!
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Consummate professionals with amazing customer service. HIGHLY recommend!
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Always great, respectful service. Shane is great at what he does and we are thankful.
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This was the first time I have used Covenant Plumbing and I will definitely make them my first choice from now on. The communication from their office was great. Jordan was very professional, kept us updated on everything he was doing, and was very clear on pricing. When a follow-up appointment was needed (no fault of theirs), they were sure to be there the next business day. Would definitely recommend!
Nancy B.
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When it comes to plumbing needs, we count on Covenant to provide that service. They always do quality work. Suggest you give them a try.
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The Covenant team was on-time, professional, polite, performed quality work, explained everything! Great work!
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Had a new toilet installed. Darren was very courteous, polite, knowledgeable, and efficient at his job. Very clear on pricing up front. No hidden fees or surprises in the end. Would highly recommend Covenant!
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They were very prompt in showing up for the service call, and very professional and courteous in their response. Highly recommend their services.
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Excellent service. I would highly recommend Covenant Plumbing to anyone. The service person Jordan was very friendly and helpful. Very reasonably priced.-Shelby
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Fast, easy, great experience overall
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John C.
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Excellent service!!!
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