Skip to main content

We're are hiring! Apply online and join the Covenant Plumbing family. View open positions.

Published March 26, 2024

6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
6 Common Sump Pump Repair Mistakes Homeowners Make | Bloomington, IL

You might be wondering what the function of a sump pump is, especially if you have never had one. The sump pump is responsible for eliminating flooding in the basement of homes. If you do not have a sump pump then you can experience various problems like flood damage, mold infestation as well as waterborne. If you would like to avoid these problems then it is best to hire a professional plumber who will be able to assist you with sump pump repairs or installations. It is important to know what sump pump type you have as there are various types such as pedestal, water-powered, submersible, and combination sump pumps. Covenant Plumbing in Bloomington, IL recommends hiring a plumber that will be able to repair your type of sump pump. There are some mistakes that homeowners make that lead to sump pump repairs. Here are some of the most common mistakes which you can avoid to decrease the frequency of sump pump repairs.

1. Unplugged Pump

The first problem that homeowners run into is an unplugged sump pump. You might need the outlet where the sump pump is plugged into for another appliance. You might be forgetful and forget to plug in your sump pump. If you do not plug in the sump pump again before the stormy season then you can experience major floods. You should always double-check that your sump pump is plugged in before the heavy rain hits. If you notice that there is water pooling in your basement and your sump pump has been on the in you should contact a professional that will carry out the necessary repair or upgrades.

2. Assess Check Valve Error

One of the things that you want to avoid is water flowing backward. The check valves are responsible for preventing the water from flowing backward. The check valves have arrows on them and there is an indicator that shows which way the arrow should be pointed. If you fiddle with the check valves and the arrow is pointing the wrong way then it can lead to water backflow in the pump. It is best to check the position of the arrow before calling a professional plumber. If the arrow is pointing in the right direction but you are still experiencing water that is flowing backward then the check valve might be faulty. This can be repaired or replaced.

3. Letting Debris Enter the Pump

It is important to put your sump pump on a solid surface that does not have small gravel or debris. The debris can make it into your sump pump and cause a clog. If your sump pump is suffering from a clog then it can cause your whole system to stop working. You would need to hire a professional to conduct sump pump repairs. It is best to never attempt these repairs yourself as a sump pump is a complex piece of equipment. If you notice that your sump pump has been sitting on gravel or debris then you should contact a plumber like Covenant Plumbing in Bloomington, IL to clean out your sump pump before a clog forms. This will be much cheaper than sump pump repairs.

4. Failing to Inspect for Loose Wiring

The sump pump is powered by electricity which means that there is electrical wiring inside the pump as well. With any electrical appliance, you should check that the wiring is in perfect condition. If you notice any loose wires then it is best to leave them alone and contact a plumber to inspect the wires. You can be electrocuted if you attempt to repair the wire. The plumber will know which procedure to follow such as turning off the power source, disconnecting the pump, and repairing the loose wires. It is best to have your sump pump inspected before the stormy seasons to make sure that everything is in working order before your pump has to work hard.

5. Broken Discharge Pipe

As a homeowner, it is important to inspect the various systems in your home regularly to make sure that they are in working order and that there are no problems. It is a common mistake for homeowners to neglect to inspect the discharge pipe especially when the water is being pumped out of the basement. This pipe can break quickly and if you do not do regular inspections, you might notice that your basement is flooded. It is best to hire a professional plumber to conduct sump pump repairs as soon as you notice any irregularities. The sooner you have it repaired, the less you will have to pay later on.

6. Failure to Test Your Sump Pump System

There are three assessment levels that you should conduct on your sump pump. The first thing you should check is what happens when your pump is running nonstop during nonrainy days. The next thing you should check is how the sump pump operates when the flooding situation is bad. The last thing you should do is see what happens when the sump pump does not run at all. It is best if your plumber conducts these tests because they know how to do it effectively as well as what to look out for in the event that the sump pump is not working correctly. These tests will also help the plumber determine which sump pump repairs will be required.

These are the six common mistakes that homeowners make that lead to sump pump repairs. If you have made any of these mistakes recently then it is important to conduct a professional such as Covenant Plumbing in Bloomington, IL. They have trained plumbers that will be able to resolve any sump pump-related problems that you might have.

If you are in need of sump pump repairs then you can contact Covenant Plumbing for an inspection.

John C.
1721781663
Excellent service!!!
Joe G.
1721756298
Wonderful work done by Brandon. You guys do great work as always!
Maggie H
1721743934
We had a water spot that needed checked out. I called Monday, they were here Tuesday morning and solved the problem and fixed it within 45 minutes or less. Jordan was kind and helpful. I will definitely use them again if needed and recommend their service.I would also say, the text before with the service persons photo was awesome. I knew who to expect and when.
Ethan E.
1721318419
Cherian M.
1721143322
Robert B.
1721077367
Very professional service, diagnostic and repair. Colton showed on-time to repair our leaking toilet. He was very professional and polite. Got the job completed in a timely manner. I highly recommend Colton and Covenant Plumbing Sevice.
joni B.
1721076758
These guys are fantastic! We detected a leak in the water heater late in the evening called the follow morning and were at my house within hours. Our water heater needed replaced and the job was done by 11:00 that morning. Very prompt, courteus and clean. Thank you so much for your great service!
Truman W.
1720890036
Know the guy who owns the place. Made a bench and a stand for my family on top of giving me tips for plumbing. Great guy
Jeff T.
1720820188
Shyvonne C.
1720805917
This was our first experience with Covenant Plumbing. We were impressed with them being able to send a technician so quickly. Cameron was our tech and he did an excellent job. He was courteous, efficient and explained everything to us. They definitely provided 5 star service!
Josh J.
1720638664
Scheduled easily online, great communication over text from their team! Showed up on-time and were ready to replace our disposal! Quick and friendly! Highly recommend!
Marc B.
1720634055
From the initial phone call to the final handshake after the dishwasher was installed the service was excellent! Explained everything that they were going to do and why and followed through. The job was done quickly however they still paid attention to the details and we are very happy.Of course you never know what will happen down the road however we feel confident that Covenant will have our back. Highly recommended.
Cynthia W.
1720567354
I have had reason to use three different plumbing companies in Bloomington area. Covenant Plumbing has been the best! All of the technicians have been helpful. As they work they explain what's taking place and exactly how much it's going to cost if I choose to have something fixed. They're all very pleasant and respectful of my home and belongings as they work. And they always clean up as they go! I won't call anybody but them if I should need a plumber again. The office staff has also always been Pleasant and helpful. I don't hesitate to give all the people I've come in contact with and the company as a whole five stars!
Will F.
1720552918
Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!
Ann H.
1720544445
My work was completed very efficiently in a very timely manner. The technician was very professional and friendly. Would highly recommend Covenant Plumbing.
Lone W.
1720121913
Excellent service!
Jacquie C.
1720035091
Super happy with this company. Everyone was very kind and helpful. Fast response time, good work and reasonable pricing. I will definitely use them again.
Andrew F.
1719948205
Great service. Friendly technicians!
David K.
1719938666
Jordan was awesome and did a fantastic job installing our hot water heater! I highly recommend him and Covenant.
Mike E.
1719429872
Arrived on time. Fixed the problem for a reasonable amount. Shane the technician was professional and friendly. Would use them again.
Chad
1718992312
They have always been very wuick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
10valleybassin F
1718910998
Very pleasant and very professional work. I would definitely recommend.
Julie M.
1718900233
These folks are courteous, customer focused and prompt. Attention to detail is also top notch.
Matt T.
1718742265
Nupur K.
1718707703
I highly recommend Covenant and especially Cameron for their exceptional plumbing services. They delivered top-notch work, and I will definitely call them for any future plumbing needs.They were prompt in their response and provided a clear, detailed quote for the job. Scheduling the appointment was easy, and they were very accommodating to my availability.Thank you, Covenant Plumbing and Cameron, for a job well done!
Justin A.
1718658155
I have used Covenant Plumbing for a basement reno and for a service call for a water leak. Prompt, courteous and honest service all around.
Mike M.
1718417988
Our water heater went bad and leaked all over our basement floor. We called Covenant Plumbing as a new customer. They came within 30 minutes and replaced our water heater with a new one the same day. They were very helpful, professional, knowledgable, and I highly recommend them!!!
J Scott F.
1718399819
Judy E.
1718391510
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly.Had an emergency water heater installed this morning
Kimberly T.
1718313161
Shane came out and finished a major repair with the highest professionalism. I will definitely be using Covenant Plumbing again in the future, and I will be recommending them to my friends and family.
Moon B.
1718202139
Our plumber arrived right on time and made the process easy and simple!
Lois C.
1718158135
Cameron quickly found the source of the leak I saw on the basement floor. The 22 year old toilet in the main bathroom needed to be replaced. Cameron was kind enough to show me a few different affordable options. He and his assistant were professional, courteous, and neat. I would highly recommend Covenant Plumbing If you looking for a reliable plumbing company.
ali K.
1717697295
Shane and Dayton were both so prompt and courteous! Very professionalAnd got the job done. Very pleased!
Brent A.
1717526818
Daren did a great job. Will be using them in the future!
David D.
1717455116
Had a clogged drain in my basement - they were able to come out next day and fix it in a couple hours for a fair price.
Patty N.
1717438485
As always we received excellent work from Covenant Plumbing. Arrived on time, got the work done in a timely manner without rushing through it and cleaned up after. I highly recommend Covenant Plumbing.
Lorraine G
1717107992
Covenant has completed 3 jobs for me, all done very professionally by very friendly technicians. Thank you!
Gregory L.
1717001034
Darren didn't take long enough as I wanted a longer lunch! Great service and finished product.
Mary Fox C.
1716994564
Excellent service! Came out quickly, fixed my drain issue, and the techs were professional and polite. Highly recommend.
Wanda W.
1716908109
Update 5/28. Shane M did an excellent job explaining the issue! This is a great company.Miles F was very professional and courteous. He fixed everything that I needed and showed me what was broken. I did have a problem with my hot water after Miles left, so I called the company and they sent Cameron L right away. Cameron identified the issue and fixed the issue. This company did an excellent job. The price was a little high, plus the quality and guarantee is worth it. Please use this company for your plumbing needs.
Marcia M.
1716491682
Excellent and positive experience. Knowledgeable.
Steve B.
1716406309
I had a water leak and Covenant Plumbing came right out to fix the problem. The plumber was very professional and was respectful of our home. (Wore booties to protect the floors) I will have them again when I need a plumber. Thanks
Deepak S.
1716393219
Matt W.
1716320160
Incredibly friendly staff that does quality work. Very happy with a gas line installation for a pool heater. Extra star for the embrace of technology ( texting, online scheduling, iPad photos of work done)
Sarah B.
1716302180
Very pleased with the knowledge, professionalism, and friendly personnel at Covenant Plumbing.
lily C.
1716225987
Very responsive a professionsl.
CPHarding
1716037922
I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!And recently…….Covenant did their annual inspection (a great bonus they provide) and found a few issues that needed repair. Jordan (a former Marine) found the problems …. did the repairs and even replaced a faulty toilet in just a few hours. Once again, I could not be happier with Covenant Plumbing. They are my plumbers!
Josh K.
1715964707
Cameron was very professional, fast, and effective. He also was very patient running me through my options! Thanks again! Highly recommend. Within 3 hours of my hot water heater breaking they came and had it replaced!
Debra E.
1715822167
Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!
×
js_loader

Schedule Service

[forminator_form id="101"]