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Published March 26, 2024

Sump Pump Service FAQs | Bloomington, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
Sump Pump Service FAQs | Bloomington, IL

Bloomington, IL, receives a fair amount of rain every year. When storms strike, water can rush into the basement, leading to costly, messy flood damage. Fortunately, you can greatly decrease your risk of ending up with water in your basement with a sump pump. Read on for answers to your questions about sump pump services.

What Is a Sump Pump?

sump pump is a machine that transfers water out of your basement. The pump gets its name from its installation location, called a sump or basin. Once the pump is installed, it detects increases in water pressure. Once the pressure reaches a certain level, the pump begins to pump out the water, pushing it through a line called an effluent that leads to a safe drainage area.

Where Does Water from a Sump Pump Go?

The basin for a sump pump is usually placed below the surface of the basement floor, and the drainage area is generally located 10 to 20 feet from a house’s foundation. Depending on where you live, there may be rules regarding where you can install a sump pump and where the drainage area must be positioned. A plumber experienced in providing sump pump services can help to ensure that you comply with local laws and regulations.

What Types of Sump Pumps Are Available?

There are two main types of sump pumps:

  • Submersible sump pumps have a motor and a pump in one unit and are completely submerged within the basin. The water in the basin acts as an insulator, reducing the amount of noise that the pump produces. Although they are highly effective, they may not last as long as some other pumps due to their full submersion. This may also mean an increased need for maintenance sump pump services.
  • Pedestal sump pumps have a separate motor that goes on a pedestal on top of the basin, while the pump is located inside the sump. A hose connects the two pieces. This design keeps the motor out of the water, helping to extend its life and simplify maintenance. On the downside, the motor can be noisy.

How Do I Know Which Type of Sump Pump Is Right for Me?

When shopping for a sump pump, you’ll need to consider the horsepower, which tells you how much overall power the pump has. Homes in areas of Bloomington, IL, that are considered a high risk for flooding will require a more powerful pump. You also need to ensure that you don’t purchase a pump too powerful for your needs. Doing so could cause the pump to turn on and off repeatedly, resulting in an increased need for maintenance. A plumber knowledgeable about sump pump services can provide you with personalized advice regarding which model is best for your home.

What Powers a Sump Pump?

Sump pumps use electricity as their main source of power. Unfortunately, this means that if a blackout occurs during a storm, a standard sump pump will fail. To address this problem, manufacturers offer units that have backup power either from a battery or water power.

What Is a Switch System?

A switch system is what allows a sump pump to turn on and off. There are many types available:

  • Pressure switches kick in when water pressure increases during flooding and turn the unit off when the water pressure decreases.
  • Float switches float on the surface of the water and respond to increases in water level.
  • Diaphragm switches become concave when water pressure increases and flatten out as it decreases.
  • Electronic switches use electronic sensors to measure water pressure.

Each switch type has its own advantages and disadvantages. A professional plumber can explain them to you during a sump pump services consultation.

Do I Need to Have a Sump Pump?

If you have a basement, installing a sump pump is a good idea. Flooding doesn’t just cause damage to property. The increase in moisture can give rise to mold that can pose serious health risks and worsen problems like allergies and asthma. By removing excess water, sump pumps help prevent dampness in basements to fight mold growth.

How Long Does a Sump Pump Last?

Like any machine, sump pumps wear out over time. Most sump pumps last between 7 and 10 years. Human error can result in pumps running too much. This can lead to excess wear and tear, making it important that you leave sump pump services like installation and maintenance to the pros.

What Are Some Signs That It’s Time to Replace My Sump Pump?

If you notice any of the following, contact a plumber for sump pump services:

  • Noise. If you are suddenly able to hear your sump pump run or the unit seems noisier, the motor or impeller may be wearing out. Normally, motors make a humming or droning sound. Rattling, clanging, and screeching noises are usually signs of a problem.
  • Excessive running. If your sump pump begins to run all the time despite weather conditions, it may be time for a replacement. The switch may also need to be fixed or replaced. In brand-new units, this is a good indication that the pump is not the right size for your home.
  • Unpleasant smells. When you give your basement a sniff, you should smell mildew or mold. The presence of these odors indicates that the sump pump is allowing moisture buildup.
  • Complete failure. If your unit doesn’t turn on during heavy rainfall, call an emergency plumber right away for sump pump services.

Whether you want to install your first sump pump or need your existing unit serviced or replaced, Covenant Plumbing in Bloomington, IL, is here to help. We always have a master plumber on staff to answer your questions, provide you with a quote and do the work needed. Contact us today to schedule an appointment for sump pump services.

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Covenant plumbing was prompt, professional, and did a beautiful job replacing the shower faucets. They also installed a water filtration system for the house, which was definitely needed. As always, their work is the highest quality, and we look forward to enjoying it for years to come.
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I am very pleased with the service I received. I was impressed with Cameron who was friendly, knowledgeable and professional. He was efficient and repaired my toilet in a timely manner. Cameron provided me info about the repairs I received today and info for future services with a quote if I decide to replace my outdated toilet which I am considering. Thanks, Cameron @ Covenant Plumbing.
Jeanette F.
I’ve used Covenant Plumbing twice now, Amanda in office is so kind and goes above and beyond in ensuring good communication. Every technician has been amazing, I’ve dealt with a host of issues after buying an old home and they’ve always been transparent and done excellent work. Very trustworthy, I wouldn’t go anywhere else!
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Covalent is a great family based company. I called last night and they were on the job first thing this morning. Jordan was professional, super to work with and grateful for our business! We love these guys!
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Jordan was very easy to talk with and knowledgeable of his products and service. He gave us options to meet our budget and left a quote on our email. Enjoyed our visit with him.
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Excellent service already have them coming back to fix more I was waiting on. Dayton was very friendly and tidy.
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Wonderful experience!! Cameron was very nice and thorough!
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I have had two experiences with Covenant. I am out of town and set up appointments for my Mom’s house. It was very easy and smooth. They keep in communication and did a great job. Friendliness counts to me and they were a 10/10!
Tech Darren R. Was knowledgeable, & professional. 10/10 Recommend Covenant Plumbing
Katie R.
The guys did a wonderful job of clearing both my drains that were backed up. They were very helpful and professional, I will be using Covenant from now on.
John M.
The crew that came out really went above and beyond in identifying and repairing the issue with our sump line. Their extra diligence found not only one problem, but another more severe issue further down that could have turned into a much larger problem, had they not caught it.We have nothing but good things to say about our various experiences (current and previous) with Covenant. Thorough, professional and skilled all around!
Delayne and his son were very professional and friendly. Delay e quickly identified the problem with our garbage disposal and since it was under warranty, replaced the disposal with same make and model. They completed the job quickly and efficiently. Highly recommend Covenant Plumbing!!
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Well done professional visit. Did a thorough job of looking at plumbing condition of the household.
shawn H.
Tech was polite, and very competent and was done with the job very rapidly! Great experience! I recommend Covenant to anyone needing plumbing work.
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Amy M.
Cameron was friendly, professional, helpful, and came out quickly.
Jackie S.
My repairman was great. Conscientious and professional. Price was a bit high to replace a faucet, but I have a yearlong warranty!
Renee P.
Jordan was great!!! As a homeowner, I try to complete small DIY projects myself. Jordan took a look at the work that I’d done to make sure it was complete and proceeded to repair a fill valve that I didn’t care to tackle, lol. He was great and even explained to me the steps to take if I should have any future concerns. Definitely keeping their number in my contacts of preferred plumber :)
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Very fast, efficient and friendly.
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The staff at Covenant are always so professional and helpful! I am so appreciative of each of them!
Corie R.
Very polite and knowledgeable. I had them over to clear a sink drain. He was quick but thorough and also recommended a maintenance solution to pour in the drain on a monthly as a preventative .
Peg W.
Dayton solved our problem and was very professional. He was so pleasant and knowledgeable. Thank you!
Mike B.
Great response time. Messaged them late at night and they were here next day. Knowledgeable on what needed done to replace water heater, and felt their advised options were professional. Highly recommend.
Dan S.
Shane was easy to work with. Explained how the new RO system would be installed and where the new filters would be placed in the basement. Went over the pricing of each item to be installed, including the garbage disposal unit. Nice to have someone willing to take the time and effort to go over all the details with the customer!!
Darren R was very helpful and stuck with me even when the replacement job went sideways. I am so grateful to have this leaky sink behind me.
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ruth D.
Cameron came promptly and addressed my concerns by giving me a free quote on a new water softener.
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Melissa R.
Another great service visit from Covenant!! Excellent customer service from the initial call, scheduling of service, and technician visit. I appreciated how they listened to the issue, took time to investigate, and offered a variety of options. Highly recommended and will use again. Thank you!!

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