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Sump Pump Service FAQs | Bloomington, IL

Written by
Superior Plumbing & Drains, LLC Experts
March 26, 2024
Sump Pump Service FAQs | Bloomington, IL

Bloomington, IL, receives a fair amount of rain every year. When storms strike, water can rush into the basement, leading to costly, messy flood damage. Fortunately, you can greatly decrease your risk of ending up with water in your basement with a sump pump. Read on for answers to your questions about sump pump services.

What Is a Sump Pump?

sump pump is a machine that transfers water out of your basement. The pump gets its name from its installation location, called a sump or basin. Once the pump is installed, it detects increases in water pressure. Once the pressure reaches a certain level, the pump begins to pump out the water, pushing it through a line called an effluent that leads to a safe drainage area.

Where Does Water from a Sump Pump Go?

The basin for a sump pump is usually placed below the surface of the basement floor, and the drainage area is generally located 10 to 20 feet from a house’s foundation. Depending on where you live, there may be rules regarding where you can install a sump pump and where the drainage area must be positioned. A plumber experienced in providing sump pump services can help to ensure that you comply with local laws and regulations.

What Types of Sump Pumps Are Available?

There are two main types of sump pumps:

  • Submersible sump pumps have a motor and a pump in one unit and are completely submerged within the basin. The water in the basin acts as an insulator, reducing the amount of noise that the pump produces. Although they are highly effective, they may not last as long as some other pumps due to their full submersion. This may also mean an increased need for maintenance sump pump services.
  • Pedestal sump pumps have a separate motor that goes on a pedestal on top of the basin, while the pump is located inside the sump. A hose connects the two pieces. This design keeps the motor out of the water, helping to extend its life and simplify maintenance. On the downside, the motor can be noisy.

How Do I Know Which Type of Sump Pump Is Right for Me?

When shopping for a sump pump, you’ll need to consider the horsepower, which tells you how much overall power the pump has. Homes in areas of Bloomington, IL, that are considered a high risk for flooding will require a more powerful pump. You also need to ensure that you don’t purchase a pump too powerful for your needs. Doing so could cause the pump to turn on and off repeatedly, resulting in an increased need for maintenance. A plumber knowledgeable about sump pump services can provide you with personalized advice regarding which model is best for your home.

What Powers a Sump Pump?

Sump pumps use electricity as their main source of power. Unfortunately, this means that if a blackout occurs during a storm, a standard sump pump will fail. To address this problem, manufacturers offer units that have backup power either from a battery or water power.

What Is a Switch System?

A switch system is what allows a sump pump to turn on and off. There are many types available:

  • Pressure switches kick in when water pressure increases during flooding and turn the unit off when the water pressure decreases.
  • Float switches float on the surface of the water and respond to increases in water level.
  • Diaphragm switches become concave when water pressure increases and flatten out as it decreases.
  • Electronic switches use electronic sensors to measure water pressure.

Each switch type has its own advantages and disadvantages. A professional plumber can explain them to you during a sump pump services consultation.

Do I Need to Have a Sump Pump?

If you have a basement, installing a sump pump is a good idea. Flooding doesn’t just cause damage to property. The increase in moisture can give rise to mold that can pose serious health risks and worsen problems like allergies and asthma. By removing excess water, sump pumps help prevent dampness in basements to fight mold growth.

How Long Does a Sump Pump Last?

Like any machine, sump pumps wear out over time. Most sump pumps last between 7 and 10 years. Human error can result in pumps running too much. This can lead to excess wear and tear, making it important that you leave sump pump services like installation and maintenance to the pros.

What Are Some Signs That It’s Time to Replace My Sump Pump?

If you notice any of the following, contact a plumber for sump pump services:

  • Noise. If you are suddenly able to hear your sump pump run or the unit seems noisier, the motor or impeller may be wearing out. Normally, motors make a humming or droning sound. Rattling, clanging, and screeching noises are usually signs of a problem.
  • Excessive running. If your sump pump begins to run all the time despite weather conditions, it may be time for a replacement. The switch may also need to be fixed or replaced. In brand-new units, this is a good indication that the pump is not the right size for your home.
  • Unpleasant smells. When you give your basement a sniff, you should smell mildew or mold. The presence of these odors indicates that the sump pump is allowing moisture buildup.
  • Complete failure. If your unit doesn’t turn on during heavy rainfall, call an emergency plumber right away for sump pump services.

Whether you want to install your first sump pump or need your existing unit serviced or replaced, Covenant Plumbing in Bloomington, IL, is here to help. We always have a master plumber on staff to answer your questions, provide you with a quote and do the work needed. Contact us today to schedule an appointment for sump pump services.

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  • And much more!

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Patrick G.
1739476361
The team at Covenant Plumbing was quick to address my issue. Showed up within the hour, provided a quote right on the spot, and the repair was done within 30 minutes. I reviewed the work that they performed and was very satisfied.
Diane S.
1739391446
We rec’d a quick response and we’re worked in understanding the urgency….the guys arrived, texting before and on way. They were excellent communicators; Darren listened intently, compassionate to our needs and very thorough in explaining their findings and options. Great Team. They were courteous and cautious about their outdoor shoes coming in to our home; even when we were not concerned. Overall they are top notch!!! 5 Star Business! -Di
Weston L.
1739349171
Everyone at Covenant was professional, courteous, knowledgeable, and effective. Colton did a thorough inspection and quickly diagnosed my issue, though complex, spot-on. Dayton and another professional whose name I unfortunately cannot recall came out and advised further on my situation, quickly and carefully resolved it, and followed up with good guidance. I happened to speak with Amanda and she was excellent as well, offering help with kindness and efficiency. If you want peace of mind and results I give my highest recommendation to Covenant!
Laura C.
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Everyone was extremely friendly and helpful. They were able to come quickly and went above and beyond to quickly fix a fairly large issue. They communicated well throughout the process and were very clear on what work was being completed and the cost. I will definitely call them for any future plumbing needs.
Ryane B.
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Very quick and easy process, love that you can book online. Booked on Monday and they sent someone out on Tuesday who was able to fix the problem I booked for which was with a toilet, he was also able to fix an issue with the shower faucet during the same appointment without me having to reschedule. Thanks Colton!
bspeddin
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I had a water backup drain issue and Covenant came out and resolved it quickly! We liked their service so much we chose Covenant for a water softener solution for our home. Covenant is responsive and does high quality work at a fair price. Highly recommend.
Crystal H.
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Covenant Plumbing is by far the best in the business! They have the highest level of professionalism and response. I cannot recommend them enough! Darrin & the team were phenomenal to work with!
Chris T.
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Covenant has recently been my goto plumbing solution company! They came to my rescue after a frozen pipe issue last year and I've been using them since. Their prices are fair and their work is excellent - a great company to work with!
Christina S.
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I called and received same day service. Dayton was professional, knowledgeable, and clearly laid out the options available to me. He worked with efficiency while being cognizant of keeping my house clean while doing it. I appreciate him and Covenant!
Chris B.
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They fixed all my Plumbing issues
Roger R.
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Everyone was great and did a great job. Repairs were made quickly and well done!
Damodhar V.
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I had a plumbing issue and I called covenant plumbing’s office. They were able to get me on the schedule same day. They sent Dayton and Hunter. And they were really efficient and proficient. Their van literally has everything to do the job in the best way. I really like the way of their approach for problem solving and diagnosing the issue. They were super quick in identifying the issue. They gave me an estimate to permanently fix the problem and came back and finished the job. It was an excellent experience overall.
Diane F.
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This was our second call to Covenant, not for the same issue! Cameron was sent out to our house for both of the problems. He had a young apprentice with him this time. They were kind, polite and immediately knew what they needed to do to fix the problem. Covenant will always be my go to for plumbing needs in our 38 year old home.
Migi S.
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Elisabeth B.
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Covenant Plumbing was amazing! They responded to my call immediately, were so kind, professional and knowledgeable. I could tell they really cared and did a great job. Couldn’t be happier!
Garrett T.
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Very happy with Covenant Plumbing and would highly recommend them. Their customer service was very good, and most importantly the technician (Darren R) was extremely knowledgeable & helpful.
Teresa K.
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Darren and Quentin were professional, clearly explained the plumbing issues and answered all my questions before starting the repairs. They were efficient and cleaned the space up perfectly after they were completed. Highly recommend Covenant Plumbing.
Connor S.
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Colton and Trevor were awesome!
Sue M.
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Covenant Plumbing is the best! They’ve done quite a bit of work at my house on a number of occasions. Every technician is knowledgeable, professional, friendly & thorough. Darren & Jacob replaced an appliance gas line today and did a stellar job. Thank you Covenant Plumbing for providing consistently excellent service!!
Charlie M.
1738095433
Replaced water heater...quick service, very knowledgeable and friendly, and respectful of our property. Would recommend Covenant Plumbing for services
cathy F.
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Greg was very efficient. He showed up ontime and was very professional. We will be calling Covenant again.
Brian P.
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We did a big remodel in an old space and Covenant helped merge new and old. They did a phenomenal job and made the permitting process easy. Thanks Covenant!
Nate L.
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Excellent service in every way! Quick, friendly, professional, and insightful. Jordan and Drendon did an outstanding job! Delayne and Lori provide top notch management. I'd give them 6 stars if I could in a 5-star system.
Anne M.
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Professional and quick service!
Barbara M.
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Jacqueline T.
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Glenn H.
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Got the job done quick and complete.
M
1736978882
I have used this company for the past few years for yearly maintenance. Today Jordan and Matt arrived at the time I expected and took excellent care of my plumbing needs. They were both not only professional, they were also kind and demonstrated a sincere desire to make sure that when they left everything that needed to be addressed was!They also scheduled for tomorrow to continue more work. I am confident the maintenance will keep me and my home safe and sound!!I give both Jordan and Matt 10**********stars!!!
Erik Y.
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Very professional and knowledgeable. Jordan did a great job!
Lillian T.
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Jordan was my tech. He was outstanding. He was diligent , a hard ,cheerful worker .and he left the work area very clean1 in addition he was such a nice young man! I would love to have him again.
Michael A.
1736947239
My family had a great experience with Covenant. Our service tech, Dayton, was patient and took time answering all our questions. Even when we needed some additional assistance in the following days, Covenant understood our issues, communicated really well, and helped us get to a solution. We would recommend Covenant for all your plumbing needs!
D.J. E.
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Great service!
Robin W.
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I had no prior knowledge of Covenant Plumbing but when the gas company shut off my gas due to a leak detected in the main line, I called Covenant and they sent Cameron out within 30 minutes. He replaced the pipes and had everything completed in less than 2 hours. Cameron answered all my questions and made sure the furnace and appliances were working once the gas was turned back on.He did a great job on this snowy, freezing day.Thank you Covenant and Cameron!
J P
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Positive all across the board for Covenant Plumbing! From the moment you call, you are taken care of! Amanda was super helpful and accommodating when scheduling!Once it was scheduled, you get text reminders of who will be visiting to complete service.Jordan did a great job with everything!Home inspection was thorough and informative. Explored water softening / filter options. Jordan was able to explain the options well along with pros and cons. Decided to install Halo Ion 9 and Sediment filter. Jordan was able to install the same day. Very professional - great work!Would definitely recommend!!
Mary O.
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They were very responsive and came soon after we called. The technician was extremely courteous and hardworking. He explained everything thoroughly.
Kenneth S.
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We had a new bathroom faucet installed today. We are very satisfied with work. The plumber was very well qualified, courteous. And finished the job in a timely manner. We highly recommend this compsny.
Paul U.
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We had a leaking drain pipe inside a wall at a very tricky spot to get to but after looking at it they were able to get it fixed and replace a toilet all in the same morning. I’ve called them multiple times and am always very impressed with the quality of their work and customer service. This time was no different!
James T.
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Covenant Plumbing is amazing! Easy to schedule, thorough and complete communication, and unparalleled customer service. Knowledgeable and sociable technicians make quick work of any task at hand. Upfront pricing with NO hidden charges. Covenant cares. Thank you team CP.
Juan O.
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Could not ask for a better experience. No one wants to call a plumber but Covenant makes it easy. Great service and a great price. Jordan was very polite and very friendly. Thank you Covenant!!
Alejandro E.
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Fast response and repair
Jake B.
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Very impressed and grateful! Was in a bit of a pickle with our water heater and they were able to get to us same day and install a new water heater for us. Our technician, Cameron, was very polite, friendly, and knowledgeable. If you’re looking for a friendly company who will treat you right, these are the folks to do it. We will definitely be using them in the future for our plumbing needs.
Gregory A.
1735278269
I would recommend Covenant Plumbing. 1. They answered the phone in my time of need. 2. They were on time. 3. Shane was professional & courteous. Thanks y'all!
Chad
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They have always been very quick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
michael T.
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Very professional
Srinivas T.
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Rick M.
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8am found out my hose had been turned on, froze and burst. 9am discovered the pipe connected to the spigot had failed. 9:07am called Covenant for help. 10am they sent Cameron and his assistant over. 10:20am everything was fixed and the water was back on. Amazing service!!! Definitely working with them again.
Mia S.
1734460601
Jordan was even early to the appt. Super nice guy and I was happy w the price. 💯 approval.
Joan S
1734135351
We called for a small job and they were at our house within two hours. Phenomenal service and I would highly recommend.
Angie S.
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Jordan was great. Very helpful, knowledgeable, and personable. Would use Covenant Plumbing again.
Sonya B.
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I had a leak in my pipe, they were prompt, friendly and reasonable price
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