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Published March 26, 2024

Sump Pump Service FAQs | Bloomington, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
Sump Pump Service FAQs | Bloomington, IL

Bloomington, IL, receives a fair amount of rain every year. When storms strike, water can rush into the basement, leading to costly, messy flood damage. Fortunately, you can greatly decrease your risk of ending up with water in your basement with a sump pump. Read on for answers to your questions about sump pump services.

What Is a Sump Pump?

sump pump is a machine that transfers water out of your basement. The pump gets its name from its installation location, called a sump or basin. Once the pump is installed, it detects increases in water pressure. Once the pressure reaches a certain level, the pump begins to pump out the water, pushing it through a line called an effluent that leads to a safe drainage area.

Where Does Water from a Sump Pump Go?

The basin for a sump pump is usually placed below the surface of the basement floor, and the drainage area is generally located 10 to 20 feet from a house’s foundation. Depending on where you live, there may be rules regarding where you can install a sump pump and where the drainage area must be positioned. A plumber experienced in providing sump pump services can help to ensure that you comply with local laws and regulations.

What Types of Sump Pumps Are Available?

There are two main types of sump pumps:

  • Submersible sump pumps have a motor and a pump in one unit and are completely submerged within the basin. The water in the basin acts as an insulator, reducing the amount of noise that the pump produces. Although they are highly effective, they may not last as long as some other pumps due to their full submersion. This may also mean an increased need for maintenance sump pump services.
  • Pedestal sump pumps have a separate motor that goes on a pedestal on top of the basin, while the pump is located inside the sump. A hose connects the two pieces. This design keeps the motor out of the water, helping to extend its life and simplify maintenance. On the downside, the motor can be noisy.

How Do I Know Which Type of Sump Pump Is Right for Me?

When shopping for a sump pump, you’ll need to consider the horsepower, which tells you how much overall power the pump has. Homes in areas of Bloomington, IL, that are considered a high risk for flooding will require a more powerful pump. You also need to ensure that you don’t purchase a pump too powerful for your needs. Doing so could cause the pump to turn on and off repeatedly, resulting in an increased need for maintenance. A plumber knowledgeable about sump pump services can provide you with personalized advice regarding which model is best for your home.

What Powers a Sump Pump?

Sump pumps use electricity as their main source of power. Unfortunately, this means that if a blackout occurs during a storm, a standard sump pump will fail. To address this problem, manufacturers offer units that have backup power either from a battery or water power.

What Is a Switch System?

A switch system is what allows a sump pump to turn on and off. There are many types available:

  • Pressure switches kick in when water pressure increases during flooding and turn the unit off when the water pressure decreases.
  • Float switches float on the surface of the water and respond to increases in water level.
  • Diaphragm switches become concave when water pressure increases and flatten out as it decreases.
  • Electronic switches use electronic sensors to measure water pressure.

Each switch type has its own advantages and disadvantages. A professional plumber can explain them to you during a sump pump services consultation.

Do I Need to Have a Sump Pump?

If you have a basement, installing a sump pump is a good idea. Flooding doesn’t just cause damage to property. The increase in moisture can give rise to mold that can pose serious health risks and worsen problems like allergies and asthma. By removing excess water, sump pumps help prevent dampness in basements to fight mold growth.

How Long Does a Sump Pump Last?

Like any machine, sump pumps wear out over time. Most sump pumps last between 7 and 10 years. Human error can result in pumps running too much. This can lead to excess wear and tear, making it important that you leave sump pump services like installation and maintenance to the pros.

What Are Some Signs That It’s Time to Replace My Sump Pump?

If you notice any of the following, contact a plumber for sump pump services:

  • Noise. If you are suddenly able to hear your sump pump run or the unit seems noisier, the motor or impeller may be wearing out. Normally, motors make a humming or droning sound. Rattling, clanging, and screeching noises are usually signs of a problem.
  • Excessive running. If your sump pump begins to run all the time despite weather conditions, it may be time for a replacement. The switch may also need to be fixed or replaced. In brand-new units, this is a good indication that the pump is not the right size for your home.
  • Unpleasant smells. When you give your basement a sniff, you should smell mildew or mold. The presence of these odors indicates that the sump pump is allowing moisture buildup.
  • Complete failure. If your unit doesn’t turn on during heavy rainfall, call an emergency plumber right away for sump pump services.

Whether you want to install your first sump pump or need your existing unit serviced or replaced, Covenant Plumbing in Bloomington, IL, is here to help. We always have a master plumber on staff to answer your questions, provide you with a quote and do the work needed. Contact us today to schedule an appointment for sump pump services.

John C.
1721781663
Excellent service!!!
Joe G.
1721756298
Wonderful work done by Brandon. You guys do great work as always!
Maggie H
1721743934
We had a water spot that needed checked out. I called Monday, they were here Tuesday morning and solved the problem and fixed it within 45 minutes or less. Jordan was kind and helpful. I will definitely use them again if needed and recommend their service.I would also say, the text before with the service persons photo was awesome. I knew who to expect and when.
Ethan E.
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Cherian M.
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Robert B.
1721077367
Very professional service, diagnostic and repair. Colton showed on-time to repair our leaking toilet. He was very professional and polite. Got the job completed in a timely manner. I highly recommend Colton and Covenant Plumbing Sevice.
joni B.
1721076758
These guys are fantastic! We detected a leak in the water heater late in the evening called the follow morning and were at my house within hours. Our water heater needed replaced and the job was done by 11:00 that morning. Very prompt, courteus and clean. Thank you so much for your great service!
Truman W.
1720890036
Know the guy who owns the place. Made a bench and a stand for my family on top of giving me tips for plumbing. Great guy
Jeff T.
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Shyvonne C.
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This was our first experience with Covenant Plumbing. We were impressed with them being able to send a technician so quickly. Cameron was our tech and he did an excellent job. He was courteous, efficient and explained everything to us. They definitely provided 5 star service!
Josh J.
1720638664
Scheduled easily online, great communication over text from their team! Showed up on-time and were ready to replace our disposal! Quick and friendly! Highly recommend!
Marc B.
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From the initial phone call to the final handshake after the dishwasher was installed the service was excellent! Explained everything that they were going to do and why and followed through. The job was done quickly however they still paid attention to the details and we are very happy.Of course you never know what will happen down the road however we feel confident that Covenant will have our back. Highly recommended.
Cynthia W.
1720567354
I have had reason to use three different plumbing companies in Bloomington area. Covenant Plumbing has been the best! All of the technicians have been helpful. As they work they explain what's taking place and exactly how much it's going to cost if I choose to have something fixed. They're all very pleasant and respectful of my home and belongings as they work. And they always clean up as they go! I won't call anybody but them if I should need a plumber again. The office staff has also always been Pleasant and helpful. I don't hesitate to give all the people I've come in contact with and the company as a whole five stars!
Will F.
1720552918
Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!
Ann H.
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My work was completed very efficiently in a very timely manner. The technician was very professional and friendly. Would highly recommend Covenant Plumbing.
Lone W.
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Excellent service!
Jacquie C.
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Super happy with this company. Everyone was very kind and helpful. Fast response time, good work and reasonable pricing. I will definitely use them again.
Andrew F.
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Great service. Friendly technicians!
David K.
1719938666
Jordan was awesome and did a fantastic job installing our hot water heater! I highly recommend him and Covenant.
Mike E.
1719429872
Arrived on time. Fixed the problem for a reasonable amount. Shane the technician was professional and friendly. Would use them again.
Chad
1718992312
They have always been very wuick response time, are very careful with your property, explain things and provide options! Highly Recommend. Love the # of Veterans they employ! I’ll always do business with a company with these values!
10valleybassin F
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Very pleasant and very professional work. I would definitely recommend.
Julie M.
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These folks are courteous, customer focused and prompt. Attention to detail is also top notch.
Matt T.
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Nupur K.
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I highly recommend Covenant and especially Cameron for their exceptional plumbing services. They delivered top-notch work, and I will definitely call them for any future plumbing needs.They were prompt in their response and provided a clear, detailed quote for the job. Scheduling the appointment was easy, and they were very accommodating to my availability.Thank you, Covenant Plumbing and Cameron, for a job well done!
Justin A.
1718658155
I have used Covenant Plumbing for a basement reno and for a service call for a water leak. Prompt, courteous and honest service all around.
Mike M.
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Our water heater went bad and leaked all over our basement floor. We called Covenant Plumbing as a new customer. They came within 30 minutes and replaced our water heater with a new one the same day. They were very helpful, professional, knowledgable, and I highly recommend them!!!
J Scott F.
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Judy E.
1718391510
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly.Had an emergency water heater installed this morning
Kimberly T.
1718313161
Shane came out and finished a major repair with the highest professionalism. I will definitely be using Covenant Plumbing again in the future, and I will be recommending them to my friends and family.
Moon B.
1718202139
Our plumber arrived right on time and made the process easy and simple!
Lois C.
1718158135
Cameron quickly found the source of the leak I saw on the basement floor. The 22 year old toilet in the main bathroom needed to be replaced. Cameron was kind enough to show me a few different affordable options. He and his assistant were professional, courteous, and neat. I would highly recommend Covenant Plumbing If you looking for a reliable plumbing company.
ali K.
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Shane and Dayton were both so prompt and courteous! Very professionalAnd got the job done. Very pleased!
Brent A.
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Daren did a great job. Will be using them in the future!
David D.
1717455116
Had a clogged drain in my basement - they were able to come out next day and fix it in a couple hours for a fair price.
Patty N.
1717438485
As always we received excellent work from Covenant Plumbing. Arrived on time, got the work done in a timely manner without rushing through it and cleaned up after. I highly recommend Covenant Plumbing.
Lorraine G
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Covenant has completed 3 jobs for me, all done very professionally by very friendly technicians. Thank you!
Gregory L.
1717001034
Darren didn't take long enough as I wanted a longer lunch! Great service and finished product.
Mary Fox C.
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Excellent service! Came out quickly, fixed my drain issue, and the techs were professional and polite. Highly recommend.
Wanda W.
1716908109
Update 5/28. Shane M did an excellent job explaining the issue! This is a great company.Miles F was very professional and courteous. He fixed everything that I needed and showed me what was broken. I did have a problem with my hot water after Miles left, so I called the company and they sent Cameron L right away. Cameron identified the issue and fixed the issue. This company did an excellent job. The price was a little high, plus the quality and guarantee is worth it. Please use this company for your plumbing needs.
Marcia M.
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Excellent and positive experience. Knowledgeable.
Steve B.
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I had a water leak and Covenant Plumbing came right out to fix the problem. The plumber was very professional and was respectful of our home. (Wore booties to protect the floors) I will have them again when I need a plumber. Thanks
Deepak S.
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Matt W.
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Incredibly friendly staff that does quality work. Very happy with a gas line installation for a pool heater. Extra star for the embrace of technology ( texting, online scheduling, iPad photos of work done)
Sarah B.
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Very pleased with the knowledge, professionalism, and friendly personnel at Covenant Plumbing.
lily C.
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Very responsive a professionsl.
CPHarding
1716037922
I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!And recently…….Covenant did their annual inspection (a great bonus they provide) and found a few issues that needed repair. Jordan (a former Marine) found the problems …. did the repairs and even replaced a faulty toilet in just a few hours. Once again, I could not be happier with Covenant Plumbing. They are my plumbers!
Josh K.
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Cameron was very professional, fast, and effective. He also was very patient running me through my options! Thanks again! Highly recommend. Within 3 hours of my hot water heater breaking they came and had it replaced!
Debra E.
1715822167
Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!
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