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Pros And Cons Of A Water Softener System: Tips From Your Plumbing Company | Bloomington, IL

Written by
Covenant Plumbing
March 26, 2024
Pros And Cons Of A Water Softener System: Tips From Your Plumbing Company | Bloomington, IL

U.S. residents enjoy safe drinking water globally thanks to the EPA’s strict guidelines. However, these guidelines do not regulate the hardness of water because hard water is not a threat to public health. Yet, hard water can cause several problems.

Hard water causes scale buildup, leading to clogs, reduced water flow, and blockages. It can also lead to dry and itchy skin. Most parts of Illinois have hard water; thus, there is a likelihood that your home in Bloomington, IL, has hard water. Not to worry, though; a water softener can resolve hard water problems.

What Is a Water Softener?

A water softener removes minerals like calcium and magnesium from the water. It does that either by ion exchange, neutralization, or filtration.

Salt-based (ion exchange) systems are the most common among the numerous water softener systems. Although salt-based units only remove calcium and magnesium, they are cost-effective, suitable for whole-house use, and last for a long time. Salt-free systems do not remove minerals; instead, they neutralize the minerals to keep them from sticking together and creating buildup.

Filtration systems like reverse osmosis water softeners remove minerals from the water as well as bacteria and other contaminants. These appliances are the most expensive and are not usually suited for whole-house use.

Pros of Water Softeners

Household Appliances Last Longer

Scale buildup caused by hard water significantly reduces the efficiency of many household appliances. Water heaters, dishwashers, washing machines, and even your coffee maker will last longer with softer water, eliminating the need for frequent replacements and repairs by a plumbing company.

Reduce Maintenance Costs

Because water softeners prevent scale buildup, you will not need to hire a plumbing company to clean your pipes and drains as often. You can save on costly repairs, and the plumbing in your house will last longer.

Cleaning Becomes Easier

Soft water does not leave stains on glassware, cutlery, sinks, clothes, and windows. This makes cleaning more manageable, and you will not have to use as much water and detergents.

Improve Dry Hair and Irritated Skin

People with sensitive skin, especially children, will benefit from soft water. Hard water tends to leave the skin dry and itchy and may worsen eczema and rashes.

Water Softeners Reduce Utility Bills

If there is no scale buildup in a water heater, it will take less time to heat water. The same goes for other appliances that use water. Not only that, but you tend to use less soft water than hard water. Water softeners do not use a lot of electricity, and the long-term benefits usually make up for the extra cost.

Their Benefits Outweigh Running Costs

Water softeners only consume a minimal amount of energy. Water loss is not that significant, and they do not need to be regularly maintained by a plumbing company.

Cons of Water Softeners

Water Softeners Only Remove Minerals

If you are concerned about contaminants in your drinking water, water softeners will not help you. They only remove minerals like calcium and magnesium but not bacteria and chemicals.

They Don’t Improve the Smell and Taste of Water

As stated before, water softeners only remove minerals. This will not improve the smell or taste caused by other contaminants.

Most Water Softeners Require Regular Maintenance

Ion-exchange or salt-based water softeners depend on salt; when it runs out, you have to replenish it. Depending on the system and the level of hardness of your water, you might have to replace it weekly. Even though salt-free softeners do not use salt, they still use some softening agents that can be more expensive than salt.

Costly to Install

Water softeners are usually whole-house systems and must be installed by a certified plumbing company. Not only is this costly, but it will take some time and is not an option if you rent the place. Sometimes a plumbing company will have to do a few changes or upgrades to your plumbing for the system to work effectively.

Softened Water Can Be a Problem for the Environment

Salt-based water softeners remove minerals by dumping them in the wastewater. This ends up in the sewer line and requires more resources to be recycled. Excess salts and chloride can end up in rivers and lakes, affecting fish and other animals. The excess sodium in the water is also not suitable for irrigation.

Soft Water Is Corrosive

Soft water tends to corrode heavy metals in pipes and fixtures. Therefore, you may incur costly repairs from your plumbing company as the pipes may need to be serviced or maintained regularly.

Soft Water Might Not be Suitable for Everyone.

Drinking or cooking with softened water can increase sodium and potassium intake. That’s why the World Health Organization suggests that people with certain health conditions should talk to their doctor before installing a water softener system in their homes.

In a Nutshell

Investing in a water softener primarily depends on where you live and the hardness of your tap water. Many plumbing companies offer water testing services.

Your plumbing company in Bloomington, IL, will assist you in choosing the right type. It can install and maintain the water softener system and address any other plumbing issues you might have. If you are just looking for clean drinking water, then maybe a point-of-use water filter is a better choice.

Covenant Plumbing Is the Plumbing Expert You’re Looking For

If you are looking for a plumbing company that offers both water testing and water purification systems, Covenant Plumbing has you covered. We have served Bloomington, IL, and surrounding areas for over 16 years.

Over the years, our plumbing company has earned a reputation for superb customer service and quality. Our plumbing services range from drain cleaning to remodeling to sewer repairs, and you can rest assured that we do our job right the first time. Don’t hesitate to call Covenant Plumbing today.

Members of our Comfort club gain these perks, and more!

  • Front of Line Priority when you need us

  • No regular trip fee – $89 savings on every visit

  • Water heater check & flush

  • Water quality test

  • Sump pump & pit visual inspection

  • 10% discount on any service call

  • And much more!

$12.50 / Month

For details, call 309-340-1403

Comfort Club Membership

Join The Club To Get Priority Service & Discounts!


No one enjoys waiting around for a plumber to come fix those broken pipes or clear that nasty clogged drain. At Covenant Plumbing, we’ve made it easier than ever before to get the service you deserve when it’s most convenient for you. 

Introducing our Comfort Club Membership! As a member you’ll enjoy many perks, including discounts on service & repairs, priority scheduling, and peace of mind–saving you time, energy, AND money.

Become a member for a Better Life & Total Peace of Mind! Call 309-340-1403 or sign up online.

Dayton and Draydan were very professional, provided multiple options, communicated their plans well, performed their work quickly, and left our place clean.
Response from the owner:Thank you for taking the time to submit a review for Covenant Plumbing!  We love that you noticed that we always strive to make the customer feel comfortable. Thank you for choosing Covenant Plumbing and we hope that you will come to us for all your plumbing needs!
We had a wonderful experience with Covenant Plumbing. Darren Installed our dishwasher, and did an exceptional job! We are always pleased with the prompt, amazing services Covenant Plumbing provides!
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Camon was very personable and knowledgeable.
Response from the owner:Thank you for the 5 star review David! We appreciate you choosing Covenant Plumbing for your back up sump pump and look forward to helping you in the future!
Fast response and Jordan fixed the issue
Response from the owner:Thank you so much, Mark for the five-star review!
Covenant was timely when our sump pump went out. Jordan was caring, knowledgeable and courteous. Highly recommend their services.
Response from the owner:Thank you so much, Latricia for taking the time to review us!
We had a great experience with Covenant Plumbing today! We had a last minute problem with our hose spicket and they were able to have someone out in 10 minutes! Shane was super quick to spot the problem and was even quicker with the repair. We definitely will be using them if we need anything in the future!
Response from the owner:Thank you, Bella for taking the time to share your experience with us! We appreciate your business and are happy to help in any way we can.
Great costumer service, they were knowledgeable and Jordan took care of the problem promptly.
Response from the owner:Thank you so much for the awesome review!
Excellent work. Some additional issues came up in plumbing repair and they stayed later in day to fix properly. Professional and honest in repairs.
Response from the owner:Thank you for the 5 star review Mike! We appreciate you choosing Covenant Plumbing and look forward to helping you in the future!
Excellent service and a very fair price.
Response from the owner:Thank you so much, David for the five-star review!
Response from the owner:Thank you, Robert for the five-star review!
The plumbers did a partial rebuild and replaced the Emergency Shutoff Valve. They were very professional and it didn't even take them an hour to complete the job. They walked me through what needed to be done and the pricing was reasonable. I will be using them again for any plumbing issues in the future.
Thank you so much!!
Response from the owner:Thank you so much, Viola for taking the time to review us! We appreciate your business.
Good job completed quickly and at a very reasonable cost. Highly recommended.
Response from the owner:Thank you so much, Richard for taking the time to review us! We truly appreciate your business.
5 stars! I had a plumbing issue come up right before vacation. These guys were prompt, friendly, and super professional. Price was fair. Will use again and absolutely recommend!
Response from the owner:Thank you so much for taking the time to share your experience with us! We appreciate your business.
Have used Covenant several times now and always great service. Knowledgeable folks who run an organized company and do great work and communicate well.
Response from the owner:Thank you so much, Kent for the five-star review! We appreciate your business.
Response from the owner:Thank you for the five-star review, Ryan!
Shane did a great job. You can trust him. Our family has been using Covenant Plumbing for over 10 years. They have worked on five different houses for our family. They are a good company.
Response from the owner:Thank you so much, Jim for taking the time to share your experience with us! We truly appreciate your business.
They did very nice work, very quickly.
Response from the owner:Thank you, Craig for the five-star review!
Response from the owner:Thank you so much, Patricia for taking the time to review us!
Response from the owner:Thank you so much for the five-star review!
Excellent service and timelines! Found my water heater was leaking, called first thing the next morning. They came out that morning, provided options, and had installed a new water heater by the end of the day. Would do business with them again.
Response from the owner:Thank you so much, Dave for taking the time to share your experience with our team! We appreciate your business and are happy to help in any way we can.
Great business, high quality, amazing customer service. Professional and great at communication, local owners that care. Love working with Covenant Plumbing.
Response from the owner:Thank you so much, Justin for the five-star review! We appreciate your business.
Response from the owner:Thank you so much for the five-star review!
Dayton and his assistant proved just as great as they were on their job for us. It's nice to have a free and clear kitchen sink and now the pipes coming up to it without pinhole leaks. Now if the City of Bloomington could get the water quality back!
Response from the owner:Thank you so much, Jeffrey for taking the time to share your experience with our team!
Always happy with the service from Covenant Plumbing.
Response from the owner:Thank you so much for the awesome review, Robert!
I called in the morning and they sent a technician out same day. He diagnosed and fixed the issue within an hour. Exceptional experience!
Response from the owner:Thank you, Alexis for the awesome review! We're thrilled to hear you had such positive experience with our team.
Absolutely satisfied!
Response from the owner:Thank you for the five-star review, Richard!
Excellent service. Quick. Efficient. Will kee calling them!
Response from the owner:Thank you so much, Holly for taking the time to review us!
Chris was a blessing - best plumber in town!!!
Response from the owner:Thank you for the awesome review, Willis!
Great experience with Covenant. Water heater started leaking, so called them up and later that day they were here to provide options with pricing, and completed the removal and install within 2 or 3 hours. Everything looks and works great. Thanks to Shane and company for their expert work.
Response from the owner:Thank you so much for sharing your positive experience with us!
I’m leaving my five star review below because I do want people to know that the service with this company was wonderful. We ran into another plumbing issue shortly after and I was quoted by this company and quoted by another. I even compared their prices to retail online. This company was taking over 50% margins on not just the job and labor overall but even the equipment you could simply just go and buy from a store. Replacing my water heater was a $5000 difference for the exact same service. This was a severe disappointment, but I understand everybody needs to make money. If you don’t mind severely overpaying and have some extra thousands of dollars laying around, this companys service is fantastic! Unfortunately, that is not my situation. I was disappointed to say my discover here.

“Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!”
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I had an issue with a pipe leaking water in my basement utility room. Jordan and Quentin were out the next day to help fix the issue and took care of everything. The customer service was great and the job done was great. I am very happy with the service and would reccomend them to anyone in town.
Response from the owner:Thank you so much, Hugo for taking the time to share your experience with our team! We're thrilled to hear our technicians could help you out.
Shane and Jacob were very friendly and efficient. We have a toilet that is over 50 years old. The fill valve along with the tank ball and lift rods all had to be replaced. Before we knew it, the repairs were done. My wife and I were very pleased. I found everyone at your company from Amanda Shane to be very friendly and professional. I would not hesitate to call your establishment for our plumbing needs in the future.
Response from the owner:Thank you so much, Kenneth for taking the time to review us! We truly appreciate your business and are happy to help in any way we can.
Covenant Plumbing made it easy and responded quickly. The guys were super helpful and polite. All around positive interaction.
Response from the owner:Thank you so much, Bart for the amazing review! We appreciate your business and are happy to help in any way we can.
Get service by Dayton. Will say tho, this is a pricey company $400 for about hr n 45min of time. Service competed was clearing my drain/vent line.
Response from the owner:Thank you so much for taking the time to leave us a positive rating.
Dayton was very polite and professional. He explained all my options and answered all my questions. Highly recommend. It was a memorable Valentines Day watching the roots being cleaned out of my sewer line. I appreciated that they let me watch the process. Always something new to learn.
Response from the owner:Thank you, Christine for taking the time to review us! We are thrilled to hear our team could help resolve your sewer line issue.
The team at Covenant Plumbing was quick to address my issue. Showed up within the hour, provided a quote right on the spot, and the repair was done within 30 minutes. I reviewed the work that they performed and was very satisfied.
Response from the owner:Thank you so much, Patrick for taking the time to review us! We truly appreciate you choosing Covenant Plumbing for your plumbing needs!
We rec’d a quick response and we’re worked in understanding the urgency….the guys arrived, texting before and on way. They were excellent communicators; Darren listened intently, compassionate to our needs and very thorough in explaining their findings and options. Great Team. They were courteous and cautious about their outdoor shoes coming in to our home; even when we were not concerned. Overall they are top notch!!! 5 Star Business! -Di
Response from the owner:Thank you so much, Diane for sharing your positive experience with our team! We appreciate your business and are happy to help in any way we can.
Everyone at Covenant was professional, courteous, knowledgeable, and effective. Colton did a thorough inspection and quickly diagnosed my issue, though complex, spot-on. Dayton and another professional whose name I unfortunately cannot recall came out and advised further on my situation, quickly and carefully resolved it, and followed up with good guidance. I happened to speak with Amanda and she was excellent as well, offering help with kindness and efficiency. If you want peace of mind and results I give my highest recommendation to Covenant!
Response from the owner:Thank you so much, Weston for taking the time to review us!
Everyone was extremely friendly and helpful. They were able to come quickly and went above and beyond to quickly fix a fairly large issue. They communicated well throughout the process and were very clear on what work was being completed and the cost. I will definitely call them for any future plumbing needs.
Response from the owner:Thank you, Laura for the five-star review! We're thrilled to hear we could help resolve your issue!
Very quick and easy process, love that you can book online. Booked on Monday and they sent someone out on Tuesday who was able to fix the problem I booked for which was with a toilet, he was also able to fix an issue with the shower faucet during the same appointment without me having to reschedule. Thanks Colton!
Response from the owner:Thank you so much, Ryane for the helpful feedback! We appreciate you and are happy to help in any way we can.
I had a water backup drain issue and Covenant came out and resolved it quickly! We liked their service so much we chose Covenant for a water softener solution for our home. Covenant is responsive and does high quality work at a fair price. Highly recommend.
Response from the owner:Thank you so much for the wonderful review! We appreciate your business and are happy to help in any way we can.
Covenant Plumbing is by far the best in the business! They have the highest level of professionalism and response. I cannot recommend them enough! Darrin & the team were phenomenal to work with!
Response from the owner:Thank you for taking the time to submit a review for Covenant Plumbing Crystal!  We love that you noticed that we make our customers feel that they are valued. Thank you for choosing Covenant Plumbing and we hope that you will come to us for all your plumbing needs!
Covenant has recently been my goto plumbing solution company! They came to my rescue after a frozen pipe issue last year and I've been using them since. Their prices are fair and their work is excellent - a great company to work with!
Response from the owner:Thank you so much, Chris for taking the time to review us! We truly appreciate your business.

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