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Published March 26, 2024

Sump Pump Service FAQs | Bloomington, IL

Covenant Plumbing is your trusted local plumbing & drain experts in Bloomington-Normal, IL. and the surrounding areas since 2006.

Written By
Lori Stickling
Sump Pump Service FAQs | Bloomington, IL

Bloomington, IL, receives a fair amount of rain every year. When storms strike, water can rush into the basement, leading to costly, messy flood damage. Fortunately, you can greatly decrease your risk of ending up with water in your basement with a sump pump. Read on for answers to your questions about sump pump services.

What Is a Sump Pump?

sump pump is a machine that transfers water out of your basement. The pump gets its name from its installation location, called a sump or basin. Once the pump is installed, it detects increases in water pressure. Once the pressure reaches a certain level, the pump begins to pump out the water, pushing it through a line called an effluent that leads to a safe drainage area.

Where Does Water from a Sump Pump Go?

The basin for a sump pump is usually placed below the surface of the basement floor, and the drainage area is generally located 10 to 20 feet from a house’s foundation. Depending on where you live, there may be rules regarding where you can install a sump pump and where the drainage area must be positioned. A plumber experienced in providing sump pump services can help to ensure that you comply with local laws and regulations.

What Types of Sump Pumps Are Available?

There are two main types of sump pumps:

  • Submersible sump pumps have a motor and a pump in one unit and are completely submerged within the basin. The water in the basin acts as an insulator, reducing the amount of noise that the pump produces. Although they are highly effective, they may not last as long as some other pumps due to their full submersion. This may also mean an increased need for maintenance sump pump services.
  • Pedestal sump pumps have a separate motor that goes on a pedestal on top of the basin, while the pump is located inside the sump. A hose connects the two pieces. This design keeps the motor out of the water, helping to extend its life and simplify maintenance. On the downside, the motor can be noisy.

How Do I Know Which Type of Sump Pump Is Right for Me?

When shopping for a sump pump, you’ll need to consider the horsepower, which tells you how much overall power the pump has. Homes in areas of Bloomington, IL, that are considered a high risk for flooding will require a more powerful pump. You also need to ensure that you don’t purchase a pump too powerful for your needs. Doing so could cause the pump to turn on and off repeatedly, resulting in an increased need for maintenance. A plumber knowledgeable about sump pump services can provide you with personalized advice regarding which model is best for your home.

What Powers a Sump Pump?

Sump pumps use electricity as their main source of power. Unfortunately, this means that if a blackout occurs during a storm, a standard sump pump will fail. To address this problem, manufacturers offer units that have backup power either from a battery or water power.

What Is a Switch System?

A switch system is what allows a sump pump to turn on and off. There are many types available:

  • Pressure switches kick in when water pressure increases during flooding and turn the unit off when the water pressure decreases.
  • Float switches float on the surface of the water and respond to increases in water level.
  • Diaphragm switches become concave when water pressure increases and flatten out as it decreases.
  • Electronic switches use electronic sensors to measure water pressure.

Each switch type has its own advantages and disadvantages. A professional plumber can explain them to you during a sump pump services consultation.

Do I Need to Have a Sump Pump?

If you have a basement, installing a sump pump is a good idea. Flooding doesn’t just cause damage to property. The increase in moisture can give rise to mold that can pose serious health risks and worsen problems like allergies and asthma. By removing excess water, sump pumps help prevent dampness in basements to fight mold growth.

How Long Does a Sump Pump Last?

Like any machine, sump pumps wear out over time. Most sump pumps last between 7 and 10 years. Human error can result in pumps running too much. This can lead to excess wear and tear, making it important that you leave sump pump services like installation and maintenance to the pros.

What Are Some Signs That It’s Time to Replace My Sump Pump?

If you notice any of the following, contact a plumber for sump pump services:

  • Noise. If you are suddenly able to hear your sump pump run or the unit seems noisier, the motor or impeller may be wearing out. Normally, motors make a humming or droning sound. Rattling, clanging, and screeching noises are usually signs of a problem.
  • Excessive running. If your sump pump begins to run all the time despite weather conditions, it may be time for a replacement. The switch may also need to be fixed or replaced. In brand-new units, this is a good indication that the pump is not the right size for your home.
  • Unpleasant smells. When you give your basement a sniff, you should smell mildew or mold. The presence of these odors indicates that the sump pump is allowing moisture buildup.
  • Complete failure. If your unit doesn’t turn on during heavy rainfall, call an emergency plumber right away for sump pump services.

Whether you want to install your first sump pump or need your existing unit serviced or replaced, Covenant Plumbing in Bloomington, IL, is here to help. We always have a master plumber on staff to answer your questions, provide you with a quote and do the work needed. Contact us today to schedule an appointment for sump pump services.

Debra E.
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Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!
Emily S.
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They responded quickly in an emergency and did a wonderful job for us! We have used them for a variety of plumbing jobs. I recommend Covenant for all your plumbing needs.
Marcia M.
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Excellent and positive experience. Knowledgeable.
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Sivaraj B
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Covenant’s expert (Shane M) came to fix the water softener and he came on time and did thorough investigation and he was able to find the issue and fixed in less than 20 mins. He explained the issue in detail and also the fix. Good job Shane and covenant team and keep up the good work.
Steve M.
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Covenant service is over the top amazing. Constant text updates to confirm appointments and progress of plumber to our home. Cameron was exceptional and installed our new shower/tub faucet as well as providing estimate for hot water heater.He took the time to talk me through options and made us feel confident to proceed with replacing the hot water heater.I highly recommend Covenant.
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Davis D.
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Excellent work and great customer service. They were responsive, helpful, and honest.
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Great service. Quick and reasonably priced.
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Jack A.
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Outstanding service! Will use again.
CPHarding
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I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!
Branson W.
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Quick, friendly and professional
Sandra H.
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I would highly recommend Covenant Plumbing. My new water heater was installed the next day after I called them. They arrived on time and did the installation,clean up, and haul away quickly and efficiently. Everyone was very polite as well as professional.
Sudha M
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The Shane the technician was really knowledgeable and explained well about the service that we requested that we were very happy to go with the options provided.
Mike W.
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Our sump pump went out sometime in the last few days, not sure exactly when. Called Covenant Thursday AM, and by 2:00 same day, Darren was out to provide several options for replacement. We had a new one fully installed a half hour later. Ready for Mother Nature.
Jessica Lynn S.
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Really impressed with this company. Easy to schedule appointments online, timely confirmation emails & texts, texts to let you know they’re on their way, AND also WHO is coming with their picture and some personal info. I was home by myself and knew exactly who was coming to the door. All that alone made me feel good and no work was done yet. Kudos to Shane who explained everything, offered to cover his shoes to protect my floors, answered all of my questions, gave me options, and had a van full of anything he might need to help. Total professional, kind, and courteous, and as I did my work from home, he did his work at my home. I signed and paid for everything on the spot via a tablet and received my receipt via email instantly. Highly recommend Covenant Plumbing to anyone in central Illinois.
Nicole G.
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Amazing help with what should have been an easy sump pump pop up job. Patience, determination and perseverance got the job done. We couldn't be happier with service and kindness. Highly recommend for any plumbing service.
Susan B.
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Paul C.
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The guys from Covenant have been great.
Chris C.
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Professional high quality work!
Papa R
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I had a delightful appointment with this company today. Darren the technician was thorough, was honest and gave good advice. I’m looking forward to working with Covenant Plumbing in the future.
Michael H T.
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Good work
Pam W.
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Fast and professional service. Definitely recommend!!
Carol M.
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Darren was right on time, explained his diagnosis of our problem and gave us options to consider. Good details for our decision making and no pressure. Very courteous.
NJ T
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Covenant Plumbing came quickly to address a sink that was leaking and got the issue fixed very quickly!
alex B.
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They were on time and professional
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Luke M.
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Great service, fast repair of a toilet.
david W.
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Excellent service, thank you.
Samantha N.
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Covenant plumbing was prompt, professional, and did a beautiful job replacing the shower faucets. They also installed a water filtration system for the house, which was definitely needed. As always, their work is the highest quality, and we look forward to enjoying it for years to come.
Lisa C.
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Prompt courteous service. Was able to repair without leaving and coming back.
Gabriel S.
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clarisse S.
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The plumbers arrived on time and completed a kitchen sink drain and seal job carefully and efficiently right then. Appreciated their down to earth suggestions and viewpoints! P
Jay C. P.
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Samantha K.
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As always, Covenant did a fantastic job. Prompt, efficient, affordable.
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Trevor B.
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As much as I can love a plumbing service, I love Covenant. My technician Jordan was polite and thorough. Thank you Covenant!
Paula C.
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Dayton and Colton were extremely professional, and knowledgeable. Friendly and efficient service.
DICK S.
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JEREMY WAS JUST AT OUR HOUSE TO REPLACE THE GAS VALVE ON OUR GAS DRYER. HE WAS VERY POLITE AND FRIENDLY. HE WORKED QUICKLY. THIS WAS OUR FIRST TIME USING COVENANT HEATING AND COLLING. WE. ARE VERY HAPPLY WITH THE SEVICE THAT WE RECEIVED. WOULD CALL COVENANT AGAIN.
MILDRED G.
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I am very pleased with the service I received. I was impressed with Cameron who was friendly, knowledgeable and professional. He was efficient and repaired my toilet in a timely manner. Cameron provided me info about the repairs I received today and info for future services with a quote if I decide to replace my outdated toilet which I am considering. Thanks, Cameron @ Covenant Plumbing.
Jeanette F.
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Briana
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I’ve used Covenant Plumbing twice now, Amanda in office is so kind and goes above and beyond in ensuring good communication. Every technician has been amazing, I’ve dealt with a host of issues after buying an old home and they’ve always been transparent and done excellent work. Very trustworthy, I wouldn’t go anywhere else!
A. Claire P.
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Timely and courteous. Definitely recommend for plumbing needs.
Theodore R.
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Reasonable price And competent work. I recommend.
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