We a positive experience with Covenant Plumbing. Our hot water heater went out after hours. I called Covenant's 24 hour hot line and made an appointment. Promptly the next morning, Cameron and Christopher arrived at our home. In a short period of time, they provided me with the information required to remedy the situation. The same day they installed a tank less water heater and we had hot water the same day! Cameron and Christopher were very respectful of our property and extremely great to work with. In the future, I will not hesitate to call Covenant if plumbing problems arise.Mike Mounce
Highly recommend Covenant Plumbing!! They are professional, knowledgeable and very pleasant to work with. Darren came out promptly, diagnosed the issue and gave us a quote. He got the issue fixed quickly and the price was very reasonable.
This is my 2 ND time using them. They're at the forefront. To add, I've recommended this company to others. All staff are professional, punctual and cleanup was superb.
Jordan was exceptional in his work and explanation of what we needed done. He has a wonderful personality and positive attitude. You are blessed to have him with your company. He will be our Go to man!
We were very happy with Covenant! They texted us about when to expect the plumber to show up and included his photo. Cameron and his partner did an excellent job and I’d use them again if needed. I definitely recommend Covenant Plumbing.
Professional, communicative, and thorough. We had a basement drain/sewer clog caused by roots imm the pipe leading to the street sewer. Ended up at around a $3k job.My only complaint is that as the job progressed, it would of been nice to see some of the smaller charges here and there waved as their profit margins increased with the size of the job.
We were very pleased with both of the technicians, Cameron and Matt. They came well prepared to address the several issues that we were dealing with. I had called in and spoke with Amanda who did a great job of documenting all of our problems. For each job we received a quote for our approval. We were update throughout their visit with progress and explanation on the work done. Very fair and professional experience. Great job!
Everyone we have had contact with has been so friendly. A few months ago Jordan installed a sump pump for us. Today he installed a toilet and a whole house shut off valve. He always explained to us what he was doing. Will be contacting again for other plumbing projects.
Very professional and helpful on any questions we had. Their technicians was very friendly and knowledgeable. Very satisfied on the work they done. The office ladies was so friendly and helpful. Highly recommend going to Covenant Plumbing.
Covenant plumbing were very responsive to my urgent request for help when I had a backed up drain. Dayton and his co-worker were very professional and helpful and answered all my many questions patiently. They offered a couple of options to resolving the problem, and this was able to save me money. They also gave me suggestions for preventing a recurrence, which I appreciated. Overall a 5 star rating and I would definitely call Covenant plumbing when I need a plumber again! Thanks guys!
Covenant was very responsive to my needs. Customer Service was very friendly and informative. The Technicians arrived on time, very competent and professional.
We've used Covenant multiple times and they are fantastic. First, you call and get a real person. Amanda is super friendly and helpful! Then they keep you up to date via email and text. A text with some info about the tech coming to your house along with a picture is a great touch. Finally, the techs are knowledgeable, friendly, and willing to share what is happening. The whole experience is 5 star worthy.
I really like the professionalism of the technicians that were sent to do the drain camera. They explained very thorough what we were seeing on their camera.
We recently had a water/sewer related emergency in our basement that caused a lot of damage and needed to be addressed immediately. Covenant Plumbing responded to our call within an hour or two, corrected the cause of the backup & helped us locate a business that does cleanup & remediation of the damage. Cameron, one of their plumbers (as well as other employees), served as our primary contact & was so very helpful in addressing our problems.Since then we have needed to replace/repair other plumbing fixtures & contacted Covenant Plumbing to do the work. As before, they responded quickly & accommodated the dates we requested work to be done. We asked specifically for Cameron to do the plumbing since he had been so professional & helpful before & we were very happy with the results.We highly recommend Covenant Plumbing & will continue to use them (& to ask for Cameron) for any of our plumbing needs.Betty & Gary Beatty
Found Covenant Plumbing online. Called them for a non-emergency issue and requested a service call at 3:30 on a Friday afternoon for my Mother in law. Scheduled for the following Monday afternoon. Received a text Monday morning asking if ok to come early. Of course. It was a easy fix. Colton and his partner (sorry, didn't catch his name) were great. Speedy service, fair pricing and good advice. Couldn't ask for any better. Thank you!!!
Covenant did a wonderful job installing a new gas line for a dryer. The service technician was timely and friendly, thoroughly explaining the process all along the way. I would highly recommend their services.
Water heater replacement project. Scheduled for install very easily and quickly. Technicians Shane and Chris were great! Answered all of my questions and did a great job on the install. When they left, the area they worked in was cleaner than when they started. Everyone I dealt with at Covenant was friendly and knowledgeable. Thx for the great experience!
Jeremy and Ben were here to do some heating and plumbing jobs for me. They were both AWESOME!! I've done business with Covenant now for probably 6 years. This company is wonderful, they are efficient, friendly and knowledgeable. I recommend them highly. They are quick to get here and on time.
Very professional, friendly and thorough. Explained the process in detail and made sure everything worked as it should. Very pleased and will definitely use Covenant again.
Shane installed a whole house filter in my basement last Wednesday. On Friday, I saw that there was water under the filter and along the wall. I mistakenly assumed that the filter was leaking. It was the Friday afternoon before Labor Day, and when I called, they said they couldn’t come to check it until Tuesday. I asked if they didn’t have any emergency appointments, and she said, yes, they would get in touch with Shane and send him over. Almost immediately after I hung up, Shane was at my door. He immediately found the source of the problem, and it had nothing to do with his installation. A drain near the place the filter had been installed was plugged, and the water from the air conditioner was backing up. Shane removed the drain cover, got his snake drill, and opened the drain so that the water all went down. He was actually on his way home to leave for a weekend vacation, but he took the time to come and solve my problem, even though it was not caused by him or the filter he installed. Best of all, he did not charge me for this service. What great customer service!
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the manufacturer to get a full unit replacement at no cost to me. I happily recommend Covenant to anyone with plumbing needs.