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Service Area

Water Heater Repair in Normal, IL.

We proudly service Water Heater Repair in Normal, IL and the surrounding areas. Give us a call at 309-340-1403 to schedule your service or installations.

Water Heater Repair in Normal, IL


Since 2006 Covenant Plumbing has been the premier choice for professional plumbing services in Water Heater Repair in Normal, Illinois. We keep our promises. So when you choose us for your plumbing needs, you’ll be getting a trained plumber, that shows up on time, and will do what they say they are going to do!

For immediate service, give us a call at 309-340-1403 or fill our an online service request form. We can’t wait to become your plumbing company of choice!


Have you ever had the shower run cold in the middle of winter? Covenant Plumbing has you covered the next time this uncomfortable situation happens!

We’re the go-to crew for water heater repair in Normal, IL and nearby areas in the Prairie State. Schedule a visit and see why we have 890+ five-star Google reviews. Reliability is our middle name!

Know When To Seek a Hot Water Repair Service

You shouldn’t have to experience an icy bath to realize you have a faulty appliance.

Bring in a specialist when you notice:

  • Poor water quality: Run the tap and fill a glass. A cloudy color or off odors might stem from sediment buildup or internal corrosion.
  • Odd noises: While it’s normal to hear a light humming from the unit’s heating element, never ignore grinding, banging, or hissing sounds.
  • Subpar performance: Does your water take too long to heat up, or do you experience random temperature changes in the shower? Get plumbing repair services before the problem worsens.
  • Leaks: Even the smallest puddles around your unit can spell trouble when left unchecked.
  • Ignition problems: If you have a gas-type unit, check its pilot light every so often. It should have a steady blue flame.
  • Water pressure issues: Fixtures barely producing a dribble or random sputters could indicate blockages or valve problems.

The Culprits of Water Heater Trouble

We’ve provided water heater troubleshooting for homes and businesses in Normal for years and have noticed a few common problems:

Broken Dip Tubes

Some who book a water heater repair in Normal, IL, report small plastic bits floating in their water. These are usually parts of the deteriorated dip tube.

The dip tube directs cold water to the bottom of the tank. When it breaks, cold water mixes with hot, resulting in tepid water.

A Faulty Heating Element

The rest of the system cannot function without the heating element. It’s like trying to cook without fire.

The cause is usually something as simple as accumulated wear. Mineral buildup also prevents the component from working effectively. If your property sits on a part of Normal with hard water, you might deal with this sooner.

Power surges cause burnouts, too, but they’re fairly rare.

Thermostat Issues

Always check your thermostat before getting a tank water heater repair in Normal, IL. Did you change the settings recently? It’s possible you only need to adjust the temperature.

Reset the device and wait for a few hours when nothing changes. Getting overly hot or tepid water could mean sensor problems or poor calibration.

Limit Switch Complications

This safety device shuts off your water heater when it gets too hot. It might occasionally trip if you run the appliance at maximum settings for too long.

Constant resets are a different story. They could signal an underlying issue, such as:

  • A loose or frayed wire generating excessive heat
  • Grounding problems from faulty insulation
  • A broken thermostat that causes the heating element to stay on
  • Inadequate venting
  • Sediment buildup covering the heating element

Your Go-To Emergency Water Heater Service in Normal, IL

Normal’s 52,736 residents experience temperatures that dip into the low teens from December to February. The last thing you want is cold water, especially when you run an establishment. We have 24/7 live answering and same-day servicing, so you never have to wait long.

Always expect:

  • Reliable customer service: Our A+ rating on BBB, Best of Bloomington-Normal award, Best of Readers Choice award, and other acknowledgments are no accidents. We’ve earned them by putting the client first.
  • Local expertise: We know the unique quirks of Normal plumbing and its challenges. You won’t get the same results from out-of-town competitors.
  • A 100% satisfaction guarantee: In the rare instance our work doesn’t meet your expectations, please let us know. Your feedback won’t be ignored.

Restore your hot water supply with Covenant Plumbing — dial (309) 340-1403 for tailor-fit water heater maintenance and repair work in Normal, IL.

Recent Reviews From Our Water Heater Repair in Normal, IL Customers

Covenant Plumbing
Excellent
4.9
Based on 909 reviews
review us on
Darren diagnosed several plumbing issues that have been problems for years and recommended solutions along with prevention measures that he explained thoroughly. He and Matt just left after making the fixes I needed and I am so pleased with the results. I highly recommend Covenant Plumbing!
Response from the owner: Thank you, Julie, for the glowing review! We’re thrilled to hear that Darren and Matt were able to identify and resolve your plumbing issues while providing clear explanations and preventative tips.
It was a pleasure to work with Covenant Plumbing. Amanda was very polite and helpful on the phone. She was able to get a technician to my home the day I called. Colton was an excellent technician. He explained everything he was doing, answered all of my questions and was very polite. Excellent customer service!
Response from the owner: Joye, thank you so much for your kind words! We're thrilled to hear about your positive experience with Covenant Plumbing. Amanda takes pride in providing friendly and efficient service, and we're glad she was able to get a technician to your home quickly. Colton is an asset to our team, and it's wonderful to know he provided thorough explanations and top-notch service.
Same day service for clogged main sewer line. Provided camera look at sewer line. While running the camera broke loose the clot. Gave me several options to fix the roots. I chose the cheaper one and after implementing they ran the camera again so I could see the results. We tried everything but the washer, when we found there was a problem with the washer line. They came back same day and made it right. I also bought a yearly cleaning to prevent this from happening again. I would recommend them to others.
Response from the owner: Bill, thank you for sharing your experience! We're thrilled to hear that our team could provide same-day service and get your sewer line back in shape quickly.
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Sonya B.
1733436572
I had a leak in my pipe, they were prompt, friendly and reasonable price
Anne C.
1733416720
Very impressive with how everything was handled !!
Lone W.
1733341929
Excellent service, very professional!
Jim and Ann K.
1733185008
Covenant plumbing responded very quickly when called them. The personnel was courteous and solved our problem quickly!We are very pleased with the services provided.
Dan C.
1732824823
Very responsive. Great service, quality work.
Cynthia G.
1732659611
Dayton and Chris did a great job and would recommend them anytime you need someone to do your plumbing.
Julie P.
1732559939
Darren diagnosed several plumbing issues that have been problems for years and recommended solutions along with prevention measures that he explained thoroughly. He and Matt just left after making the fixes I needed and I am so pleased with the results. I highly recommend Covenant Plumbing!
Joye S.
1732554600
It was a pleasure to work with Covenant Plumbing. Amanda was very polite and helpful on the phone. She was able to get a technician to my home the day I called. Colton was an excellent technician. He explained everything he was doing, answered all of my questions and was very polite. Excellent customer service!
James J.
1732300132
The Covenant Techs/employees were friendly, attentive and professional. They knew what they were doing and they did it well. I am very pleased with their work. I will be calling Covenant for future projects.
TJ C.
1732202464
Dayton and Chris were phenomenal at their jobs. They showed up early and were professional during their time at my home. It was a pleasure having both of them work on my drain issue and it didn’t take them long to complete the job.
Chris H.
1731944043
They do great work and are always pleasant and helpful. Shane is a great guy!
Angie L.
1731687452
Dayton did a great job today!
Bill C.
1731543322
Same day service for clogged main sewer line. Provided camera look at sewer line. While running the camera broke loose the clot. Gave me several options to fix the roots. I chose the cheaper one and after implementing they ran the camera again so I could see the results. We tried everything but the washer, when we found there was a problem with the washer line. They came back same day and made it right. I also bought a yearly cleaning to prevent this from happening again. I would recommend them to others.
Mike M.
1731435180
We a positive experience with Covenant Plumbing. Our hot water heater went out after hours. I called Covenant's 24 hour hot line and made an appointment. Promptly the next morning, Cameron and Christopher arrived at our home. In a short period of time, they provided me with the information required to remedy the situation. The same day they installed a tank less water heater and we had hot water the same day! Cameron and Christopher were very respectful of our property and extremely great to work with. In the future, I will not hesitate to call Covenant if plumbing problems arise.Mike Mounce
Sandy C.
1731179773
Stacey O.
1731109493
Luke R.
1730843842
Joyce S.
1730833867
Jane H.
1730825860
Highly recommend Covenant Plumbing!! They are professional, knowledgeable and very pleasant to work with. Darren came out promptly, diagnosed the issue and gave us a quote. He got the issue fixed quickly and the price was very reasonable.
Kimberly N.
1730495823
Covenant was fantastic. Everything explained and then done on the same day. Would recommend to everyone!
Randal S.
1730491167
One day service. Great job. Jordan was fantastic. Christian company, honest hard working bunch. Thankful we found them.
Lorees T.
1730470068
Colton B was great very responsive to my needsThank
Paula G.
1730410453
Jordan and Matt were awesome! Communicated every step of the way. Thanks guys!
Toya T.
1730387309
This is my 2 ND time using them. They're at the forefront. To add, I've recommended this company to others. All staff are professional, punctual and cleanup was superb.
Shirley F.
1730326169
Jordan was exceptional in his work and explanation of what we needed done. He has a wonderful personality and positive attitude. You are blessed to have him with your company. He will be our Go to man!
Betty S.
1730222589
We were very happy with Covenant! They texted us about when to expect the plumber to show up and included his photo. Cameron and his partner did an excellent job and I’d use them again if needed. I definitely recommend Covenant Plumbing.
Sarah D.
1730148103
Colten B. Was very courteous and efficient . I would highly recommend Covenant Plumbing for your plumbing needs.
Courtney S.
1730135988
Jordan was great. He explained everything clearly and was transparent about costs. I would recommend Covenant Plumbing.
Thomas R.
1729959523
Professional, communicative, and thorough. We had a basement drain/sewer clog caused by roots imm the pipe leading to the street sewer. Ended up at around a $3k job.My only complaint is that as the job progressed, it would of been nice to see some of the smaller charges here and there waved as their profit margins increased with the size of the job.
Cory M.
1729954243
Great plumbing service!
Larry T.
1729700809
Excellent job putting in the Fossett in my kitchen and fixing my toilet. Thank you.
Laura N.
1729548098
We were very pleased with both of the technicians, Cameron and Matt. They came well prepared to address the several issues that we were dealing with. I had called in and spoke with Amanda who did a great job of documenting all of our problems. For each job we received a quote for our approval. We were update throughout their visit with progress and explanation on the work done. Very fair and professional experience. Great job!
Charles J.
1729546468
Everyone we have had contact with has been so friendly. A few months ago Jordan installed a sump pump for us. Today he installed a toilet and a whole house shut off valve. He always explained to us what he was doing. Will be contacting again for other plumbing projects.
chanakya K.
1729544175
Erik Y.
1729018224
Very professional and knowledgeable. Jordan did a great job!
Kerry G.
1728660635
Mark H.
1728652376
Very professional and helpful on any questions we had. Their technicians was very friendly and knowledgeable. Very satisfied on the work they done. The office ladies was so friendly and helpful. Highly recommend going to Covenant Plumbing.
David D.
1728584346
I had a great experience one of the best I do recommend covenant plumbing please get the best get the customer service get the right people
Andy R
1728319658
Covenant plumbing were very responsive to my urgent request for help when I had a backed up drain. Dayton and his co-worker were very professional and helpful and answered all my many questions patiently. They offered a couple of options to resolving the problem, and this was able to save me money. They also gave me suggestions for preventing a recurrence, which I appreciated. Overall a 5 star rating and I would definitely call Covenant plumbing when I need a plumber again! Thanks guys!
Janel M.
1728318333
David C.
1728088762
Quick determination of the problem(s), prompt estimates and then both problems fixed.
John H.
1728052279
Covenant was very responsive to my needs. Customer Service was very friendly and informative. The Technicians arrived on time, very competent and professional.
Scott M.
1727894120
We've used Covenant multiple times and they are fantastic. First, you call and get a real person. Amanda is super friendly and helpful! Then they keep you up to date via email and text. A text with some info about the tech coming to your house along with a picture is a great touch. Finally, the techs are knowledgeable, friendly, and willing to share what is happening. The whole experience is 5 star worthy.
Barbara G.
1727810941
Very friendly, prompt and thorough
Sheri L.
1727797749
I really like the professionalism of the technicians that were sent to do the drain camera. They explained very thorough what we were seeing on their camera.
Michael S.
1727472201
Fair price with excellent customer service and quality of work. But equally important, you won't mind letting these good people into your home. A+
B B.
1727468393
We recently had a water/sewer related emergency in our basement that caused a lot of damage and needed to be addressed immediately. Covenant Plumbing responded to our call within an hour or two, corrected the cause of the backup & helped us locate a business that does cleanup & remediation of the damage. Cameron, one of their plumbers (as well as other employees), served as our primary contact & was so very helpful in addressing our problems.Since then we have needed to replace/repair other plumbing fixtures & contacted Covenant Plumbing to do the work. As before, they responded quickly & accommodated the dates we requested work to be done. We asked specifically for Cameron to do the plumbing since he had been so professional & helpful before & we were very happy with the results.We highly recommend Covenant Plumbing & will continue to use them (& to ask for Cameron) for any of our plumbing needs.Betty & Gary Beatty
Ken S.
1727121269
Found Covenant Plumbing online. Called them for a non-emergency issue and requested a service call at 3:30 on a Friday afternoon for my Mother in law. Scheduled for the following Monday afternoon. Received a text Monday morning asking if ok to come early. Of course. It was a easy fix. Colton and his partner (sorry, didn't catch his name) were great. Speedy service, fair pricing and good advice. Couldn't ask for any better. Thank you!!!
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