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Service Area

Water Heater Repair in Normal, IL.
We proudly service Water Heater Repair in Normal, IL and the surrounding areas. Give us a call at 309-340-1403 to schedule your service or installations.

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Water Heater Repair in Normal, IL

Since 2006 Covenant Plumbing has been the premier choice for professional plumbing services in Water Heater Repair in Normal, Illinois. We keep our promises. So when you choose us for your plumbing needs, you’ll be getting a trained plumber, that shows up on time, and will do what they say they are going to do!

For immediate service, give us a call at 309-340-1403 or fill our an online service request form. We can’t wait to become your plumbing company of choice!

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Have you ever had the shower run cold in the middle of winter? Covenant Plumbing has you covered the next time this uncomfortable situation happens!

We’re the go-to crew for water heater repair in Normal, IL and nearby areas in the Prairie State. Schedule a visit and see why we have 890+ five-star Google reviews. Reliability is our middle name!

Know When To Seek a Hot Water Repair Service

You shouldn’t have to experience an icy bath to realize you have a faulty appliance.

Bring in a specialist when you notice:

  • Poor water quality: Run the tap and fill a glass. A cloudy color or off odors might stem from sediment buildup or internal corrosion.
  • Odd noises: While it’s normal to hear a light humming from the unit’s heating element, never ignore grinding, banging, or hissing sounds.
  • Subpar performance: Does your water take too long to heat up, or do you experience random temperature changes in the shower? Get plumbing repair services before the problem worsens.
  • Leaks: Even the smallest puddles around your unit can spell trouble when left unchecked.
  • Ignition problems: If you have a gas-type unit, check its pilot light every so often. It should have a steady blue flame.
  • Water pressure issues: Fixtures barely producing a dribble or random sputters could indicate blockages or valve problems.

The Culprits of Water Heater Trouble

We’ve provided water heater troubleshooting for homes and businesses in Normal for years and have noticed a few common problems:

Broken Dip Tubes

Some who book a water heater repair in Normal, IL, report small plastic bits floating in their water. These are usually parts of the deteriorated dip tube.

The dip tube directs cold water to the bottom of the tank. When it breaks, cold water mixes with hot, resulting in tepid water.

A Faulty Heating Element

The rest of the system cannot function without the heating element. It’s like trying to cook without fire.

The cause is usually something as simple as accumulated wear. Mineral buildup also prevents the component from working effectively. If your property sits on a part of Normal with hard water, you might deal with this sooner.

Power surges cause burnouts, too, but they’re fairly rare.

Thermostat Issues

Always check your thermostat before getting a tank water heater repair in Normal, IL. Did you change the settings recently? It’s possible you only need to adjust the temperature.

Reset the device and wait for a few hours when nothing changes. Getting overly hot or tepid water could mean sensor problems or poor calibration.

Limit Switch Complications

This safety device shuts off your water heater when it gets too hot. It might occasionally trip if you run the appliance at maximum settings for too long.

Constant resets are a different story. They could signal an underlying issue, such as:

  • A loose or frayed wire generating excessive heat
  • Grounding problems from faulty insulation
  • A broken thermostat that causes the heating element to stay on
  • Inadequate venting
  • Sediment buildup covering the heating element

Your Go-To Emergency Water Heater Service in Normal, IL

Normal’s 52,736 residents experience temperatures that dip into the low teens from December to February. The last thing you want is cold water, especially when you run an establishment. We have 24/7 live answering and same-day servicing, so you never have to wait long.

Always expect:

  • Reliable customer service: Our A+ rating on BBB, Best of Bloomington-Normal award, Best of Readers Choice award, and other acknowledgments are no accidents. We’ve earned them by putting the client first.
  • Local expertise: We know the unique quirks of Normal plumbing and its challenges. You won’t get the same results from out-of-town competitors.
  • A 100% satisfaction guarantee: In the rare instance our work doesn’t meet your expectations, please let us know. Your feedback won’t be ignored.

Restore your hot water supply with Covenant Plumbing — dial (309) 340-1403 for tailor-fit water heater maintenance and repair work in Normal, IL.

Recent Reviews From Our Water Heater Repair in Normal, IL Customers

Excellent
Covenant Plumbing
4.9
Based on 970 reviews
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M D
Great experience with Covenant. Water heater started leaking, so called them up and later that day they were here to provide options with pricing, and completed the removal and install within 2 or 3 hours. Everything looks and works great. Thanks to Shane and company for their expert work.
Response from the owner:Thank you so much for sharing your positive experience with us!
Will F.
I’m leaving my five star review below because I do want people to know that the service with this company was wonderful. We ran into another plumbing issue shortly after and I was quoted by this company and quoted by another. I even compared their prices to retail online. This company was taking over 50% margins on not just the job and labor overall but even the equipment you could simply just go and buy from a store. Replacing my water heater was a $5000 difference for the exact same service. This was a severe disappointment, but I understand everybody needs to make money. If you don’t mind severely overpaying and have some extra thousands of dollars laying around, this companys service is fantastic! Unfortunately, that is not my situation. I was disappointed to say my discover here.

“Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!”
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Hugo O.
I had an issue with a pipe leaking water in my basement utility room. Jordan and Quentin were out the next day to help fix the issue and took care of everything. The customer service was great and the job done was great. I am very happy with the service and would reccomend them to anyone in town.
Response from the owner:Thank you so much, Hugo for taking the time to share your experience with our team! We're thrilled to hear our technicians could help you out.
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Craig H.
They did very nice work, very quickly.
Patricia S.
Response from the owner:Thank you so much, Patricia for taking the time to review us!
Two and a B.
Response from the owner:Thank you so much for the five-star review!
Dave S.
Excellent service and timelines! Found my water heater was leaking, called first thing the next morning. They came out that morning, provided options, and had installed a new water heater by the end of the day. Would do business with them again.
Response from the owner:Thank you so much, Dave for taking the time to share your experience with our team! We appreciate your business and are happy to help in any way we can.
Justin W.
Great business, high quality, amazing customer service. Professional and great at communication, local owners that care. Love working with Covenant Plumbing.
Response from the owner:Thank you so much, Justin for the five-star review! We appreciate your business.
Jegadeesh T.
Response from the owner:Thank you so much for the five-star review!
Jeffrey C.
Dayton and his assistant proved just as great as they were on their job for us. It's nice to have a free and clear kitchen sink and now the pipes coming up to it without pinhole leaks. Now if the City of Bloomington could get the water quality back!
Response from the owner:Thank you so much, Jeffrey for taking the time to share your experience with our team!
Robert H.
Always happy with the service from Covenant Plumbing.
Response from the owner:Thank you so much for the awesome review, Robert!
Alexis B.
I called in the morning and they sent a technician out same day. He diagnosed and fixed the issue within an hour. Exceptional experience!
Response from the owner:Thank you, Alexis for the awesome review! We're thrilled to hear you had such positive experience with our team.
Richard M.
Absolutely satisfied!
Response from the owner:Thank you for the five-star review, Richard!
Holly R.
Excellent service. Quick. Efficient. Will kee calling them!
Response from the owner:Thank you so much, Holly for taking the time to review us!
Willis M.
Chris was a blessing - best plumber in town!!!
Response from the owner:Thank you for the awesome review, Willis!
M D
Great experience with Covenant. Water heater started leaking, so called them up and later that day they were here to provide options with pricing, and completed the removal and install within 2 or 3 hours. Everything looks and works great. Thanks to Shane and company for their expert work.
Response from the owner:Thank you so much for sharing your positive experience with us!
Will F.
I’m leaving my five star review below because I do want people to know that the service with this company was wonderful. We ran into another plumbing issue shortly after and I was quoted by this company and quoted by another. I even compared their prices to retail online. This company was taking over 50% margins on not just the job and labor overall but even the equipment you could simply just go and buy from a store. Replacing my water heater was a $5000 difference for the exact same service. This was a severe disappointment, but I understand everybody needs to make money. If you don’t mind severely overpaying and have some extra thousands of dollars laying around, this companys service is fantastic! Unfortunately, that is not my situation. I was disappointed to say my discover here.

“Paying for the service was not fun, but the quality of human beings and quality of service I received was spectacular for this industry. Other companies like Roto-Rooter or other aggressive sales oriented plumbers are pretty horrible to work with, these guys were fantastic to have around my home, showing me their equipment, and answering any questions that I would have. Thank you covenant plumbing!”
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Hugo O.
I had an issue with a pipe leaking water in my basement utility room. Jordan and Quentin were out the next day to help fix the issue and took care of everything. The customer service was great and the job done was great. I am very happy with the service and would reccomend them to anyone in town.
Response from the owner:Thank you so much, Hugo for taking the time to share your experience with our team! We're thrilled to hear our technicians could help you out.
Kenneth I.
Shane and Jacob were very friendly and efficient. We have a toilet that is over 50 years old. The fill valve along with the tank ball and lift rods all had to be replaced. Before we knew it, the repairs were done. My wife and I were very pleased. I found everyone at your company from Amanda Shane to be very friendly and professional. I would not hesitate to call your establishment for our plumbing needs in the future.
Response from the owner:Thank you so much, Kenneth for taking the time to review us! We truly appreciate your business and are happy to help in any way we can.
Bart C.
Covenant Plumbing made it easy and responded quickly. The guys were super helpful and polite. All around positive interaction.
Response from the owner:Thank you so much, Bart for the amazing review! We appreciate your business and are happy to help in any way we can.
Christopher T.
Get service by Dayton. Will say tho, this is a pricey company $400 for about hr n 45min of time. Service competed was clearing my drain/vent line.
Response from the owner:Thank you so much for taking the time to leave us a positive rating.
Christine B.
Dayton was very polite and professional. He explained all my options and answered all my questions. Highly recommend. It was a memorable Valentines Day watching the roots being cleaned out of my sewer line. I appreciated that they let me watch the process. Always something new to learn.
Response from the owner:Thank you, Christine for taking the time to review us! We are thrilled to hear our team could help resolve your sewer line issue.
Patrick G.
The team at Covenant Plumbing was quick to address my issue. Showed up within the hour, provided a quote right on the spot, and the repair was done within 30 minutes. I reviewed the work that they performed and was very satisfied.
Response from the owner:Thank you so much, Patrick for taking the time to review us! We truly appreciate you choosing Covenant Plumbing for your plumbing needs!
Diane S.
We rec’d a quick response and we’re worked in understanding the urgency….the guys arrived, texting before and on way. They were excellent communicators; Darren listened intently, compassionate to our needs and very thorough in explaining their findings and options. Great Team. They were courteous and cautious about their outdoor shoes coming in to our home; even when we were not concerned. Overall they are top notch!!! 5 Star Business! -Di
Response from the owner:Thank you so much, Diane for sharing your positive experience with our team! We appreciate your business and are happy to help in any way we can.
Weston L.
Everyone at Covenant was professional, courteous, knowledgeable, and effective. Colton did a thorough inspection and quickly diagnosed my issue, though complex, spot-on. Dayton and another professional whose name I unfortunately cannot recall came out and advised further on my situation, quickly and carefully resolved it, and followed up with good guidance. I happened to speak with Amanda and she was excellent as well, offering help with kindness and efficiency. If you want peace of mind and results I give my highest recommendation to Covenant!
Response from the owner:Thank you so much, Weston for taking the time to review us!
Laura C.
Everyone was extremely friendly and helpful. They were able to come quickly and went above and beyond to quickly fix a fairly large issue. They communicated well throughout the process and were very clear on what work was being completed and the cost. I will definitely call them for any future plumbing needs.
Response from the owner:Thank you, Laura for the five-star review! We're thrilled to hear we could help resolve your issue!
Ryane B.
Very quick and easy process, love that you can book online. Booked on Monday and they sent someone out on Tuesday who was able to fix the problem I booked for which was with a toilet, he was also able to fix an issue with the shower faucet during the same appointment without me having to reschedule. Thanks Colton!
Response from the owner:Thank you so much, Ryane for the helpful feedback! We appreciate you and are happy to help in any way we can.
bspeddin
I had a water backup drain issue and Covenant came out and resolved it quickly! We liked their service so much we chose Covenant for a water softener solution for our home. Covenant is responsive and does high quality work at a fair price. Highly recommend.
Response from the owner:Thank you so much for the wonderful review! We appreciate your business and are happy to help in any way we can.
Crystal H.
Covenant Plumbing is by far the best in the business! They have the highest level of professionalism and response. I cannot recommend them enough! Darrin & the team were phenomenal to work with!
Response from the owner:Thank you for taking the time to submit a review for Covenant Plumbing Crystal!  We love that you noticed that we make our customers feel that they are valued. Thank you for choosing Covenant Plumbing and we hope that you will come to us for all your plumbing needs!
Chris T.
Covenant has recently been my goto plumbing solution company! They came to my rescue after a frozen pipe issue last year and I've been using them since. Their prices are fair and their work is excellent - a great company to work with!
Response from the owner:Thank you so much, Chris for taking the time to review us! We truly appreciate your business.
Christina S.
I called and received same day service. Dayton was professional, knowledgeable, and clearly laid out the options available to me. He worked with efficiency while being cognizant of keeping my house clean while doing it. I appreciate him and Covenant!
Response from the owner:Thank you for the wonderful review, Christina! We appreciate you trusting us to fix your plumbing issues!
Chris B.
They fixed all my Plumbing issues
Response from the owner:Thank you for the five-star review, Chris!
Roger R.
Everyone was great and did a great job. Repairs were made quickly and well done!
Response from the owner:Thank you so much, Roger for the awesome review!
Damodhar V.
I had a plumbing issue and I called covenant plumbing’s office. They were able to get me on the schedule same day. They sent Dayton and Hunter. And they were really efficient and proficient. Their van literally has everything to do the job in the best way. I really like the way of their approach for problem solving and diagnosing the issue. They were super quick in identifying the issue. They gave me an estimate to permanently fix the problem and came back and finished the job. It was an excellent experience overall.
Response from the owner:Thank you so much, Damodhar for taking the time to share your experience with us! We're so glad our team was able to resolve your plumbing issue!
Diane F.
This was our second call to Covenant, not for the same issue! Cameron was sent out to our house for both of the problems. He had a young apprentice with him this time. They were kind, polite and immediately knew what they needed to do to fix the problem. Covenant will always be my go to for plumbing needs in our 38 year old home.
Response from the owner:Thank you so much, Diane for the five-star review! We appreciate your business and are happy to help in any way we can.
Migi S.
Response from the owner:Thank you, Migi for the five-star review!
Elisabeth B.
Covenant Plumbing was amazing! They responded to my call immediately, were so kind, professional and knowledgeable. I could tell they really cared and did a great job. Couldn’t be happier!
Response from the owner:Thank you so much, Elisabeth for taking the time to review us! We appreciate your business and are happy to help in any way we can.
Garrett T.
Very happy with Covenant Plumbing and would highly recommend them. Their customer service was very good, and most importantly the technician (Darren R) was extremely knowledgeable & helpful.
Response from the owner:Thank you so much, Garrett for taking the time to review us. We're happy to hear our team was able to help resolve your issue!
Teresa K.
Darren and Quentin were professional, clearly explained the plumbing issues and answered all my questions before starting the repairs. They were efficient and cleaned the space up perfectly after they were completed. Highly recommend Covenant Plumbing.
Response from the owner:Thank you so much, Teresa for the five-star review!
Connor S.
Colton and Trevor were awesome!
Response from the owner:Thank you, Connor for the five-star review! We appreciate your business.
Sue M.
Covenant Plumbing is the best! They’ve done quite a bit of work at my house on a number of occasions. Every technician is knowledgeable, professional, friendly & thorough. Darren & Jacob replaced an appliance gas line today and did a stellar job. Thank you Covenant Plumbing for providing consistently excellent service!!
Response from the owner:Thank you so much, Sue for taking the time to share your experience with our team!
Charlie M.
Replaced water heater...quick service, very knowledgeable and friendly, and respectful of our property. Would recommend Covenant Plumbing for services
Response from the owner:Thank you for the five-star review, Charlie! We're thrilled to hear our team could replace your water heater successfully.
cathy F.
Greg was very efficient. He showed up on
time and was very professional. We will be calling Covenant again.
Response from the owner:Thank you so much, Cathy for taking the time to review us! We appreciate your business and are happy to help in any way we can.
Brian P.
We did a big remodel in an old space and Covenant helped merge new and old. They did a phenomenal job and made the permitting process easy. Thanks Covenant!
Response from the owner:Thank you so much, Brian for taking the time to review us! We appreciate you business and are happy to help in any way we can.
Nate L.
Excellent service in every way! Quick, friendly, professional, and insightful. Jordan and Drendon did an outstanding job! Delayne and Lori provide top notch management. I'd give them 6 stars if I could in a 5-star system.
Response from the owner:Thank you for the wonderful review, Nate!
Anne M.
Professional and quick service!
Response from the owner:Thank you for the five-star review, Anne!
Barbara M.
Response from the owner:Thank you so much, Barbara for taking the time to review us!
Jacqueline T.
Response from the owner:Thank you, Jacqueline for the five-star review!
Glenn H.
Got the job done quick and complete.
Response from the owner:Thank you so much for taking the time to review us, Glenn!
M
I have used this company for the past few years for yearly maintenance. Today Jordan and Matt arrived at the time I expected and took excellent care of my plumbing needs. They were both not only professional, they were also kind and demonstrated a sincere desire to make sure that when they left everything that needed to be addressed was!
They also scheduled for tomorrow to continue more work. I am confident the maintenance will keep me and my home safe and sound!!
I give both Jordan and Matt 10**********stars!!!
Response from the owner:We strive to make our customers feel as comfortable as possible. Emergencies happen and we want to ensure we are there for you when they do. Thank you for the review Madeline!
Erik Y.
Very professional and knowledgeable. Jordan did a great job!
Response from the owner:Thank you for taking the time to submit a review for Covenant Plumbing!  We love that you trusted us with helping you take care of your home! Thank you for choosing Covenant Plumbing and we hope that you will come to us for all your plumbing needs!  
Lillian T.
Jordan was my tech. He was outstanding. He was diligent , a hard ,cheerful worker .and he left the work area very clean1 in addition he was such a nice young man! I would love to have him again.
Response from the owner:Thank you so much, Lillian for taking the time to share your positive experience with our team!
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