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Finding a plumber that you can count on should the worst occur at your home is one of the most important things you can do in terms of peace of mind. When you discover a plumbing problem in your home, whether it’s with the water heater, the sink or the toilet, you’ll be much calmer about the situation if you know that you can count on the right plumbing company to simply drop by and fix the problem the first time.
But if you’ve never had a plumbing issue occur at your home, you might not know what you’re looking for from a possible plumbing company. If you choose the wrong plumber, you could find yourself looking at major damage to your home and a bill for a job that only made the problem worse.
These are a few of the signs that you need to look for from your plumber before you hire them for the job.
When you call for plumbing help, do you get an answer within a few rings? If the answer is no, you’re better off looking for a different company, because that means that this one either doesn’t work on the schedule you need or doesn’t have the ability to keep up with the demand.
Demand’s a good thing in most businesses, but you really don’t want a plumber that’s too much in demand to answer the phone when it comes to getting someone out to your home. A plumbing company that can’t pick up the phone when someone calls simply won’t be able to meet the demands of the situation on time, and when you’ve got a plumbing emergency, time is the thing you can least afford to waste.
Every second is critical when you call for a plumber, so if you don’t get someone right away, it’s best to move on to another option.
The Right Tools
When you’ve got a quality plumber on the job, you’ll likely know it from the moment they step out of the truck. That’s because a reputable plumber will make sure to have everything they could possibly need for the job on-site, ready to use whenever the need arises.
Most plumbing companies have seen a little of everything in their experiences, and most reputable plumbers know that means they need to be ready for anything when they get to work. If your plumber doesn’t have all the tools they need to finish the task on hand from the moment they complete the estimate, that’s a worry, because that means there’s something in your home that they haven’t seen before and were not prepared for.
Chances are, your Normal, IL home’s situation isn’t so unique that you’ve managed to catch a reputable plumbing company off-guard with something completely different. If your plumber seems surprised by the tool that’s needed, you’ve probably made the wrong choice.
They Speak So You Understand
Plumbing can be very esoteric if you don’t have training in the field. Language might make perfect sense to plumbers when they’re talking about what’s going on under your sink or inside the pipes in your walls, but when they talk to the average person, they might as well be speaking Swahili.
A reputable company knows that homeowners want to know what’s going on, and that means hiring plumbers that speak in a way that’s easy to understand. A plumber that you can trust won’t try to impress you with a bunch of technical terms or leave you confused as to what they’re going to do next. Instead, you’ll have a clear picture as to what your plumber is going to do at your home and why, so that you don’t have any surprises in the process.
If you do have questions, they’ll be happy to answer them in a way that leaves you feeling less confused, not more. When you speak to someone from a reputable plumbing company, you should end the conversation feeling like you know exactly what’s being done and why your plumber believes it’s going to fix the problem.
Building Code Knowledge
One of the most overlooked parts of plumbing is the building codes, which are a critical part of doing the job right the first time so that the work actually stands up over time. One of the biggest mistakes that homeowners make is trying to DIY plumbing projects without knowing the plumbing codes, which leads to disaster when the time comes to sell the house.
A reputable plumbing company knows exactly what the building codes are for the city and who to contact if there’s a special provision for your home that the plumber needs to know about. The right plumber will make sure that their work is up to code so it not only lasts for years, but also doesn’t cause issues years down the road when a potential buyer looks at the home and has an inspector go over it with a fine-toothed comb. A little extra work in finding the right plumbing company today makes a world of difference!
Any good plumbing company knows that plumbing is full of instances where things can go wrong while the problem is being fixed. Most plumbers know that things sometimes have to get worse before they can get better, which is why they carry insurance in the first place. A plumber you can trust will carry insurance so that if they need to damage your wall or another part of your home to solve the problem, you’re not on the hook.
At Covenant Plumbing, all of our plumbers know exactly what needs to be done to provide safe, reliable plumbing repairs to your Normal, IL home. If you’re in the need of a reputable plumbing company who can help you with emergency services, water heater installation, pipe clearing and more, give our team a call. We’ll make sure the job is done right the first time!