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So very very happy.Our water heater burst on a Friday. We purchased a new one and planned for an install through the store's contracted company. On the following Tuesday, we hadn't heard from the company so we decided to look for our own. I found Covenant Plumbing and spoke with Lori. She is a doll. I want to be best friends with her. She listened to me complain about the other company and did her best to squeeze us in for a same-day appointment so we didn't go another day without hot water. They called 10 minutes ahead and showed up at the time we were told. It's a beautiful thing when a company values its customers. Shane was very professional, worked quite quickly and he was in and out in just over an hour! It's so amazing how fast he did remove our old water heater and replaced it. After he was finished, he made sure we knew how everything went and how the new heater works, just in case we didn't know. Shane explained what he did and took payment before he left. We have hot water! So very very happy.
- Jaye
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I would suggest giving them a call for plumbing needs!I called Covenant this morning needing a gas line installed. They were out in a few hours and had me taken care of right away. Professional, Friendly and very responsive. I would suggest giving them a call for plumbing needs!
- Beth
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Love it when you get an honest service repairman!I had the water heater plus several small plumbing items to be checked. DeLayne checked everything out and gave a fair and honest diagnosis of repairs needed. I expected to have to replace the water heater, but he said it was not needed. He could have easily sold me a new water heater! Love it when you get an honest service repairman! Hard to come by these days!
- Sharla
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I would recommend them to anyone without hesitationI had a faulty water heater and they offered me two viable options. Turned out it was better to replace. They completed the work very efficiently and promptly. I've had them to the house twice and their work is excellent, and they actually get things scheduled quickly which is different than many contractors. They are one of the good ones and are very professional and friendly. I would recommend them to anyone without hesitation
- Goggles
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The service is excellent!The service is excellent!! Had a broken water heater replaced, a pipe under the sink that had a broken value fixed and a waterline installed to a garage faucet, all in the same year. Would not call anyone else, they are professional, quick and do quality work.
- Shelli
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I will definitely be calling them again.I highly recommend Covenant Plumbing. I had never had to call a plumber before and called probably six or seven other plumbers. The woman who answered the phone was incredibly helpful and sweet. I explained what was going on and asked if she could give me a general quote and she did! That was like pulling teeth everywhere else. She was great! As was the plumber who came out (her husband). He told me what he was doing every step of the way. He was very knowledgeable and honest and gave me a reasonable price. I will definitely be calling them again.
- Elizabeth
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Covenant has been prompt and excellent to work with.Whenever we have had a plumbing need (both emergency and for remodeling) Covenant has been prompt and excellent to work with. The plumbers who have come to our home were respectful and friendly and completed every job to our satisfaction. We highly recommend Covenant plumbing!!
- Megan
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I will choose Covenant again in the future.Needed a few non-emergency, plumbing fixes at a rental property. I left a message on Sunday, got a response on Monday morning and the jobs were done by Monday afternoon. I like that I can pay on-site with a credit card and the invoice email immediately, so I can file it right away. Timely, professional and convenient. I will choose Covenant again in the future.
- Christopher
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We cannot speak highly enough or be more grateful to Covenant Plumbing.We cannot speak highly enough or be more grateful to Covenant Plumbing. My family of 8 was without hot water for 5 days trying to get another plumber. I ran into so much trouble trying to find someone to help quickly. I tried Covenant Plumbing not only did they get me on the same day, but they also charged me less than the plumber who never actually made it to my house would have. They were fast, fairly priced, and helped my family get hot water back which is something we never thought about until we didn't have it. Thank you so much!
- Cheryl
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I would recommend Covenant to anyoneDelayne and Lori both were extremely helpful throughout this experience of getting a sprinkler system installed & programmed this summer - and then shut off for the winter. Our neighbors used another company and their yard was torn up for weeks. Ours was completed in the estimated time for a reasonable amount. Both of them treated us like neighbors, not just clients, and I would recommend Covenant to anyone. Thank you!
- Marla
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They are fabulous to work withCovenant Plumbing is the only place we call for all of our plumbing needs as homeowners these past 9 years. They are always prompt in getting back to us, quick to address the problem and have gone above and beyond what was necessary to make sure the jobs were done right and to our satisfaction. They are fabulous to work with, trustworthy in your home and we love to refer them to anyone we know. They are forthright and fair and you can be confident you have made a great choice in using them.
- Amber
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We ALWAYS recommend Covenant to anyone in need of plumbing workWe ALWAYS recommend Covenant to anyone in need of plumbing work. Delayne and Lori run an honest, trustworthy, professional business. They are quick to respond to service calls and give sound advice. We are beyond satisfied with all the work Covenant has done for us.
- Joe
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I highly recommend them.Covenant was great to work with on a kitchen remodel in our new home, they were very prompt and courteous. The work was done professionally and they cleaned up after work was complete. I highly recommend them.
- Eric
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Thank Delayne and Covenant Plumbing!So thankful for Covenant Plumbing! I was referred to them by a co-worker, Delayne returned my call very quickly (reached out to them after 5 pm on a Monday), came out the next morning to see the job, and then scheduled the next morning to replace the water heater. Delayne saved me over $2000 and finished an hour sooner. He was quick, clean and efficient! I'll be using Covenant Plumbing for any plumbing need moving forward. So excited to have hot water! Thank Delayne and Covenant Plumbing!
- Paige
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We’ve used Covenant Plumbing for all our plumbing needs.We've used Covenant Plumbing for all our plumbing needs since being homeowners. Delayne always comes with a smile on his face ready to tackle whatever job we need to be done. They are an honest, trustworthy company that I am glad to welcome into my home. When we have an emergency they have a great response time. I highly recommend Covenant!
- Michael
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Very professional and knowledgeable.Very professional and knowledgeable. I had a recirculating pump installed and during the process, Delayne found 2 pinhole leaks in my water pipes. He also installed a new sump pump when mine quit during heavy rain leaving 3 inches of water in the basement. They are my first call in an emergency or for any plumbing issues.
- Janice
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Delayne and his team did a wonderful job!I hired Covenant Plumbing to install all the plumbing in my new log home. I told the owner that I was a "water snob" and was concerned that I would be running off of well water. Many area neighbors had sulfur smells and discolored water. Delayne and his team did a wonderful job! Our water was clear, tasted great, and the pressure in my showers was awesome. They have also repaired my water heater and were very professional and timely. I highly recommend this business for all your plumbing needs.
- Jane
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I couldn’t be happierI couldn't be happier with the service I received from Covenant Plumbing. They worked with me on the phone to get an appointment that fit my crazy schedule. When he arrived, Delayne went over several options for my issue, and he ended up recommending an option that was less expensive than expected. He went above and beyond to get the job finished the same day when he easily could have made me wait for another appointment. Honest, skilled, professional and trustworthy. Covenant is the only company I will ever call for my future plumbing needs.
- Tim
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I am glad to have found my go-to plumber in the future.I hired Covenant because of all the positive reviews on here, and I'm happy to be able to add another one. I was (unintentionally) one of those customers who added "just a couple minor things" to the order upon arrival, which ended up not being quite so minor. Delayne exceeded my expectations and identified an issue I had no idea about, which could have been a nightmare later if it had gone unnoticed. I'm new to the area and am glad to have found my go-to plumber in the future.
- Brad
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Highly RecommendExtremely satisfied customer here. I called Covenant Plumbing and I had a great conversation with Lori and she was able to send someone out the same day. Shane was the technician and was very personable and professional and took care of the issue immediately. He offered a complimentary walk-thru of our plumbing, which was wonderful since we had just moved into the house. He gave us recommendations and I ended up scheduling a sump pump replacement for the following day. He did a wonderful job and highly recommend!
- Bradley Y.